Senior Program Manager, Facilities, Real Estate and Operations

Who we are
At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we’re the largest and fastest-growing automotive marketplace, and we’ve been profitable for over 15 years.

What we do
The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products. But they're not the only ones who love CarGurus—our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride!

Role Overview

As a core member of the Facilities, Real Estate and Operations team (FREO), the Senior Program Manager will be responsible for driving a wide variety of cross-functional projects and ensure timely completion.

What you'll do

• Manage multiple unique, strategic, and complex projects across the FREO portfolio
• Develop and communicate project, portfolio, and program status, risks, and issues to all levels of stakeholders
• Create effective partnership, communication, and change management strategies to drive stakeholder engagement and ensure business needs are understood and achieved
• Manage partner escalations, coordinating with partners and stakeholders autonomously
• Prepare, track, and adhere to schedules and budgets for a broad range of CAPEX and OPEX projects and ensure a consistent flow of information to multiple stakeholders
• Partner with Financial Planning & Analysis (FP&A) to develop accurate cashflow forecasting for projects
• Propose action to complex documents related to projects including, but not limited to: contracts, leases, work letters, surveys, and construction drawings
• Oversee end-to-end Procurement and RFP Lifecycles
• Assist with Space Utilization and Capacity planning
• Produce global process standards/guidelines and develop KPIs for project evaluation
• Collaborate with the IT, People, Legal, and other internal stakeholder organizations to ensure a consistently exceptional workplace experience is maintained from project inception to closeout
• Manage third-party vendors for support on larger capital initiatives, as appropriate
• Assist with additional cross-functional projects, as needed

What you'll bring

• 8+ years of experience in real estate, commercial construction, and facilities project management
• Demonstrated track record of executing large-scale projects with budgets in excess of $5M
• Strong active listening skills, excellent written and verbal communication skills, and the ability to engage with executive-level internal and external stakeholders
• Ability to juggle tasks, and changing deadlines and priorities 
• A detail-directed approach with superior organizational and demonstrated negotiation skills
• The ability to work under pressure and maintain a calm and professional demeanor
• Outside-the-box thinking and a love for problem solving
• The desire to act as a team player and the ability to work with a wide range of people
• Integrity, trust, and reliability
• CAD skills as a bonus

Working at CarGurus
We reward our Gurus’ curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.

We welcome all
CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential—starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical