Behavioral Health Tech - Crisis Center (Saturdays Only- Overnights 7pm-7:30am)

Job Description:

Job Summary:

The Behavioral Health Technician I position is responsible for providing direct and supportive care to clients/patients.  Duties generally include, but are not limited to, providing general oversight of day to day activities and at times, redirect of clients/patients; health monitoring (vital signs), intervene/respond to crisis and communicate with established treatment team, facilitate group education/structured activities, and/or transport clients/patients as needed. Behavioral Health Technicians are responsible for possessing a basic understanding of client/patient treatment plan, monitoring and documenting client/patient behavior and providing safe, therapeutic, and /supportive environment for clients/patients.

Essential Job Functions:

• Facilitate client/patient supervision checks per policy and/or procedure or when indicated by a safety/precautions plan.

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• Encourage clients/patients to adhere to program expectations and rules in a trauma informed manner and communicate concerning behaviors to the treatment team and supervisor as soon as possible.  The supervisor and/or treatment team will assist with developing/implementing therapeutic interventions.

• Participate as an active member of the treatment team by helping to identify client’s strengths, needs, abilities and preferences.

• Document and/or report at shift change and/or in client/patient record any exceptional behavior and/or areas of concerns related to client’s behaviors/interactions.

• Assist in admission/orientation process with regard to client rights and rules under the supervision of the assigned supervisor. This may include obtaining vital signs, safety search of client/patient and/or belongings and collecting any urine/lab specimens for testing.

• Facilitate urine collection, testing, lab send-offs, and document in the client record following policy and procedures.

• Operate telephone system, record incoming messages accurately, place telephone calls as necessary or directed practicing good customer service skills and respond to crisis calls as necessary communicating with supervisor and/or treatment team in a timely manner.

• Assist, educate, and redirect clients/patients in performing daily activities as needed.

• Monitor client activities and document client activities occurring on shifts that are relevant to client’s/patient’s progress or behavior, including bed check documentation during overnight shifts.

• Ensure all clients/patients are accounted and present in scheduled activities.

• Foster adaptive behavior in clients by encouraging positive social interaction and role-modeling a solution focused approached to issues of concern.

• Ensure precaution protocols are adhered to and appropriate documentation occurs.

• Assist in monitoring general health conditions of clients/patients facilitating communications with the supervisor or treatment team in a timely manner.

• Prepare for and facilitate group rehabilitative support, education, recovery skills, or recreation groups as scheduled and assigned.  NOTE:  In some programs, this may be a core aspect of job duties.

• Provide client/patient transportation as needed to and from appointments.  NOTE:  In some programs, this may be a core aspect of job duties.

• Maintain a standard of behavior that is, at all times, consistent with Organization Code of Conduct and program philosophy.

• Complete all mandatory trainings within the required time frame within State Regulatory/CARF Standards.

• Attend staff meetings, treatment team meetings, training sessions, etc. as requested by supervisors.

• Maintains a safe and clean environment by observing general rules of good housekeeping.

• Reports maintenance problems, broken or malfunctioning equipment, other mechanical safety concerns following established reporting procedures.

• Be knowledgeable and adhere to all program policies and procedures.

• Demonstrate interest in long term and short term goals and objectives of the organization.

• Other duties as assigned by Leadership.

Knowledge, Skills, and Abilities:

• Knowledge of confidentiality laws governing the treatment of substance use and mental health disorder treatment.

• Capable of communicating ideas clearly and effectively both verbally and written to produce clear and concise reports.

• Ability to read and interpret documents such as safety rules, operating maintenance instructions, and procedure manuals.

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