Director, National Partners, Small Commercial

Dir Strat Partners & Programs - SM06SE

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.   

         

The Director, Strategic Partners will play a pivotal role in driving the execution The Hartford’s Small Commercial Sales & Distribution Strategy. In this highly visible role, the Director will have accountability for the financial success of Small Commercial’s high profile National Partners with a countrywide footprint.

The Director will report to the AVP, Small Commercial National Partner Lead and can be based remotely within the United States. ~ 35% travel to business partners is required.

Responsibilities:

• Accountable for achieving national Small Commercial financial goals and ensuring local Small Commercial goals are met.
• Lead Partner Management for assigned National Partners to drive our strategic and financial success.
• Create a cohesive strategy, roadmap, and implementation plan to drive required growth and profit with assigned National Partners.
• Manage strategic planning process for the organization to deliver the annual business plan.
• Establish exceptional internal relationships with UW, Product, Service, and Claim Partners.
• Manage all internal aspects of assigned partners' contracts and compensation. 
• Establish deep, credible executive relationships with assigned distribution partners, including corporate office executives as well as key regional distribution leaders.
• Understand and identify the dynamics of a rapidly changing marketplace and evolving distribution landscape.  Develop competitor and marketplace intelligence regarding overall industry, segment, distribution, and individual National Partner trends, including but not limited to M&A activity, talent, emerging technology/platforms, and HIG rank and headroom. Identify critical growth strategies in response that strengthen our competitive position.
• Create joint business opportunities beyond what can be accomplished through local engagement.
• Financial analysis of assigned partners’ results, identifying key trends and areas of opportunity requiring action.  Communication and ongoing performance management with broker.
• Assist senior management in compilation of multi-year strategies and plans through market research, secondary research, client, operational and financial performance analysis.
• Establish links as appropriate between new business opportunities and the strategic planning process.
• Bring critical thinking and breakthrough ideas to executive leadership in an influential manner. Leverages observations, facts, quantitative analysis, customer insights to reach thoughtful and creative decisions while executing with a sense of urgency.
• Communicate complex insights to senior business leaders and partners in an actionable manner.
• Bridge and drive national strategy through local execution

Qualifications

• Minimum of five+ years’ experience in Small Commercial sales or partner management required. Dynamic sales leader with experience managing complex large partnerships and strong sales business acumen.

• Experience in P&C markets with large brokers, alternate distributors and other affinity players.
• Broad knowledge base across different P&C lines of business.
• Understanding of Insurance technology, including contemporary technologies and platform integrations (ex. APIs).
• Demonstrated experience developing strategic distribution partnerships.
• Strategic and critical thinker with significant experience successfully building and executing upon strategy involving multiple business areas such as service and product. Visionary who can build and execute long-term strategy.
• Strong communication and executive presence both verbal and written; proficient in presentation building and presenting.
• Excellent track record for building and executing on strategy for growth and of successfully navigating a fast moving always changing market.
• Continuous learner who stays abreast of market trends, changes in market conditions, and competitor activity and respond accordingly.
• Able to work collaboratively with exceptional influencing skills to gain support for strategies required; able to influence and lead people and projects, using data and research to support recommendations.
• Bachelor's degree or equivalent work experience required.
• Willing and able to travel as required; 35% travel expected.