Vice President, Programs

Easterseals Hawaii (ESH) and Easterseals Northern California (ESNorCal) provide home and community-based services to children and adults with intellectual and developmental disabilities, and their families. We deliver care to diverse communities with justice, equity, and inclusion as guiding principles.

Both ESH and ESNorCal are part of a Family of Companies (FoC) comprising four entities –Catalight (parent company), Catalight Care Services (behavioral health provider network), ESH, and ESNorCal. The FoC works together in support of a shared purpose, guided by a core set of shared values, and each company has a deep commitment to creating meaningful societal impact.

The Vice President (VP) Programs will ensure Easterseals programs improve the well-being of stakeholders – clients, team members, funders, and donors, and are based on an evolving, first principles business model. This role is responsible for the execution of Easterseals program operations and developing sustainable financial and clinical delivery models that empower individuals and families to choose their path. Ideally, this role will be based in Hawaii, with capability to travel to all worksites throughout Hawaii and California as needed.

Core Responsibilities & Essential Job Functions

• Oversee Easterseals clinical and program operations, building a highly inclusive culture that ensures team members thrive and organizational outcomes and core operating and clinical responsibilities are met.
• Successfully execute against ES budgets, strategic plans, and operating plans.
• Develop and lead a program management team that focuses on quality, learning, and removing barriers, and is dedicated to their own and their teams’ professional growth.
• Advocate for equitable, inclusive, accessible, and justice-driven care. Champion and advance FoC justice, equity, diversity, and inclusion efforts.
• Maintain and build trusted relationships with key customers, clients, partners, and stakeholders and work cooperatively with individuals in ways that reflect the collaborative and shared cultures of ESH and ESNorCal.
• Collaborate with program and FoC leadership to identify opportunities for and direct sustainable program expansion to support stated strategic business objectives.
• Collaborate with FoC partners to complete required program evaluation activities.
• Support ES Board-related activities, and development and business development initiatives.
• Adhere to company, federal, state, and local business requirements, enforcing compliance and taking action when necessary.

Qualifications

Minimum Education, Experience & Training Equivalent to:

• Experience working with individuals with intellectual or developmental disabilities in a multi-disciplinary team setting highly preferred.
• Minimum of ten (10) years’ experience in leadership or senior management.
• Significant background in improving client, employee and provider satisfaction required.
• Experience in program development and managing multisite teams preferred.

Knowledge & Skills:

• Ability to think critically and analytically, connecting the dots between different departments within the FoC
• Capacity to oversee complex and diverse operations and effectively perform and complete multiple duties and assignments currently
• Ability to create and champion a culture of operational excellence, collaboration and curiosity and drive efficiency and continuous quality improvement through innovation
• Sensitivity to working with an ethnically, linguistically, culturally, and economically diverse population.
• A commitment to the values of the organization while demonstrating good judgment, sound decision-making skills, flexibility, patience, and discretion when dealing with confidential and sensitive matters.
• Impeccable interpersonal skills. Able to work comfortably with individuals at all levels within the organization.
• Ability to manage day-to-day responsibilities with or without supervision.
• Excellent communication and project management skills.
• Prior non-profit experience is ideal, management of multisite organization preferred.

Physical Requirements:

• Must be able to communicate effectively within the work environment, read and write using the primary language within the workplace.

• Visual and auditory ability to work with clients, staff and others in the workplace continuously.
• Frequent speaking and listening (25-75%) to clients, staff, and others in the workplace.
• Frequent use of computer (25-75%) to communicate with clients, staff, and others in the workplace.
• Frequent proofreading and checking documents for accuracy.
• Ability to utilize c