Information Technology Business Operations Senior Manager

Information Technology Business Operations Senior Manager

Company:

The Boeing Company

The Boeing Company is looking for a Information Technology Business Operations Senior Manager to join the team in Hazelwood, MO to drive organizational operations with clear, connected, and efficient processes. This role reports to the Chief of Staff to the Enterprise Business Services Chief Information Officer (CIO).

As Deputy Chief of Staff, you will partner with Executive Director Chiefs of Staff to accelerate strategic priorities, ensure program delivery, and operationalize our strategy. You will translate strategy into action—shaping priorities across divisions, platforms, and operations—and drive the CIO’s agenda with clarity and momentum. Responsibilities include managing the operating rhythm, preparing executive and board-level communications, anticipating and mitigating risks, and acting as a proxy when needed.

The ideal candidate is a decisive problem solver with a “get-it-done” attitude who removes obstacles and delivers results while aligning daily activities to a broader operating model. You will be a trusted thought partner and force multiplier, helping advance the organization’s North Star strategic ambitions.

This high-visibility role offers unparalleled exposure to enterprise-scale decision-making, the chance to influence global outcomes, and accelerated growth as a senior technology leader. It is well suited for someone who thrives in complexity, values discretion and trust, and wants a front-row seat to how mission-critical technology organizations execute strategic vision. This position strengthens the CIO office and supports senior leader development.

Position Responsibilities:

• Serve as a trusted advisor to synthesize issues, surface options, and recommend decision-grade actions

• Provide oversight of actions related to operations, risk, and portfolio/financial management; ensure consistent follow through

• Build and maintain operational rhythms, including regular meetings, reporting, and performance metrics to ensure alignment and accountability across teams

• Prepare materials for executive meetings, including presentations, reports, and strategic documents

• Manage stakeholder relationships across the organization, ensuring effective communication and alignment on strategic priorities

• Foster a culture of collaboration and continuous improvement, encouraging team members to share ideas and best practices

• Demonstrate versatility and resilience in navigating challenges and adapting to changing business needs

• Prepare executive communications including memos, talking points, and presentations

• Coordinate across the CIO’s leadership team to build alignment, remove blockers, and track commitments to closure

• Operate with discretion on sensitive matters

• Provide coaching and direction to the Executive Director Chiefs of Staff to support their leadership development and enhance organizational effectiveness

Basic Qualifications (Required Skills/Experience):

• Bachelor's degree or equivalent work or military experience

• 5+ years of experience in an Information Technology, Digital, or Aerospace environment

• 5+ years of experience with program and/or portfolio delivery

• 5+ years of experience influencing and building strong relationships with stakeholders and senior leaders across functions

• 5+ years of experience managing metrics to drive data driven solutions/decisions

• 5+ years of experience working in a cross-functional environment with all levels in the business from individual contributors to executive leadership

• 5+ years of experience directly supporting senior/executive leaders

• 5+ years of experience with business operations and/or business process improvements

Preferred Qualifications (Desired Skills/Experience):

• 5+ years of experience as an executive-level chief of staff or Office of CIO

• 5+ years of experience communicating with executive audiences

• 5+ years of experience in Program Management, Compliance, Risk Management and Finance

• 5+ years of experience with the Objectives and Key Results (OKR) goal-setting framework

• 5+ years of experience collaborating internally across multiple organizations

• Experience leading a team either formally or informally, mentoring, and supporting team members

Conflict of Interest:

Successful candidates for this job must satisfy the Company’s Conflict of Interest (COI) assessment proce