Information Governance Advisor- Mid Level

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Information Governance Advisor-Mid Level, you will work with the Information Governance Policy and Standard Team in USAA’s Enterprise Data Office. You will have the opportunity to work with different technologies and help define a more mature and efficient Data Governance organization.

Provides governance, quality, integrity and timeliness of operational data for the enterprise. Establishes and enforces enterprise data policies, standards, practices and processes according to best practices. Monitors the use of data to ensure careful control and effective use to achieve enterprise objectives. Participates in cross-functional teams in the development of information and data governance initiatives. Participates in the development of policies, principles, procedures, standards and metrics.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Charlotte, NC. Relocation assistance is not available for this position.

What you'll do:

• Synthesizes key information / data and research in order to recommend information governance initiatives that deliver business value across a single data domain.
• Develops data domain specific information and data governance policies, guidelines, procedures and communications.
• Assists in conducting current assessment of information governance process and tools and proposing recommendations for improvements to peers, community and the next level of leadership.
• Partners with internal groups and/or vendors to maintain complete and accurate meta data information using querying and other system tools to produce required reports and analyze data.
• Anticipates, analyzes, and effectively resolves problems and issues; makes recommendations and identifies when and how to escalate problems to the appropriate level.
• Responsible for acquiring and applying a broad-based knowledge of various lines of the business, channels, data domains and their applications and processes across one to many Information Governance standards and data management activities.
• General understanding of risk and compliance principals applied to information governance and data management solutions.
• Operates independently and with peers to execute information governance and data management practices and processes.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's degree in Information Architecture, Information Management, Information Studies, Information Technology, Risk, Audit or a related technical field; OR 4 years of related experience in information governance, information management or information architecture (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 4 years of experience in Information or Data related practices to include: information governance, information management, Risk, Audit, information architecture, IT, analysis and reporting.
• OR Advanced degree in Information Architecture, Information Management, Information Studies, Risk, Audit, Information Technology or a related technical field with 2 years of experience in Information or Data related practices as noted above.
• 1 years of related work experience analyzing data governance issues and delivering data management solutions required, including documenting business workflow and managing data quality processes.
• Extensive experience in data quality metrics, business rules and dashboards.

What sets you apart:

• Experience in developing/writing Policy, Standard and Procedures
• Technical writing & Editorial skills
• Governance knowledge (data governance/information governance)
• Advanced knowledge of MS Office (Word, PowerPoint, Excel)
• Technical background in Business Analyst/Business Systems Analyst
• Ability to define/create and explain business requirement to technical teams
• Experience in Governance AI is a plus

Compensation range: <