Director, Finance - Global Servicing HQ

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

The Director Finance – Global Servicing HQ will provide direct finance and analytical support to the President of Global Servicing, lead the financial planning & analysis function for the organization, and deliver cross-GS analytics. This role will provide coaching and leadership to ~4 direct reports.

• Lead the FP&A processes for GS, including the Annual Plan, Plan Refresh, Long-Range Plan, and monthly Outlooks—coordinating Business Partners, LFO teams and EFP&A, and ensuring robust control and transparency into the organization’s financial performance.
• Drive the creation of key senior leadership deliverables, including for audiences such as the Executive Committee, Board of Directors, Business Unit President, CEO, and CFO.
• Craft financial and business results material to be presented to the GS President and Senior Leadership on a monthly and quarterly basis, including deep dives into customer and business performance trends and implications to the organization’s financial outlook.
• Own the Charge-out process across all GSG functions, to ensure business units’ P&Ls appropriately reflect the servicing demand they generate. This includes the forecast / quote calculation and communication.
• Provide operating expense management and decision support for GS Headquarters.
• Support critical cross-GS initiatives as needed including regulatory/compliance work and business transformation efforts.
• Attract and develop diverse talent across the team to build a stronger bench for future movement.

Minimum Qualifications

• Proficient in Excel and PowerPoint and strong working knowledge of data mining is a plus
• Bachelor’s degree required, Master’s degree is a plus, 7+ years relevant work experience

Preferred Qualifications

• Experience in leading financial planning & analysis, or related function
• Outstanding written and verbal communications skills, capable of synthesizing complex information, communicating key messages and connecting the dots between business performance and enterprise strategy
• Superior problem-solving, organizational and analytical skills, strong learning agility and willingness to embrace new challenges
• Adept at balancing priorities and customers to manage tight deadlines.

Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan