Global Retail – Private Individuals strategy consultant

ING Retail Banking serves more than 39 million customers across 10 countries. The Global Retail organisation is end-to-end responsible for the three retail segments: Private Individuals (PI), Business Banking, and Private Banking & Wealth Management.

You will be part of the Private Individuals Strategy support team, which directly supports the Global Head of Private Individuals in setting the strategy and priorities for the PI segment, and organise execution of these effectively and consistently across our retail markets. As a consultant in the PI Strategy support team, you will work on a wide range of projects across the Private Individuals segment (e.g. related to further develop subscription models, scaling consumer lending capabilities, assess insurance partnership options, support developing an affluent segment strategy).

This presents an unique opportunity to develop deep understanding of our Global Private Individuals business at its broadest, work on strategic projects and support delivery of the priorities identified in the Befirst Retail Strategy. You will work closely with the Head of Private Individuals, Retail Banking head-office teams, Global Product communities and Retail countries, and will report to the lead of the PI Strategy support team, who will also be your first sparring partner.

Your responsibilities include

• Manage strategic projects covering multiple countries and/or functions, aligning interests of various stakeholders’
• Closely working with the global product communities to ensure delivery on the big bets identified for the Private Individuals segment
• Provide high quality, data-driven information to senior management to track execution and delivery on Private Individuals big bets and drive informed decision making;
• Act as a linking pin with various business units and central departments, to enable effective and consistent operations;
• Benchmark and monitor the external Retail Banking environment to attract attention to relevant trends and spot strategic opportunities;
• Support in ongoing PI business management related activities and strengthen the way of working within the Global Retail organisation

Key skills we are looking for

• Strong verbal and written communication skills, ability to interact efficiently with senior stakeholders;
• Sound understanding of key Retail Banking trends and metrics; Experience in local Retail Banking unit is preferred;
• Strong data and analytical skills;
• Ability to take responsibility, steer strategy and realisations based on facts and data;
• ‘You take it on and make it happen’ mentality, focused on impact;
• Proactive, resourceful and willing to go the extra mile;
• Strong resilience; ability to navigate through ambiguity;
• Discretion and high level of confidentiality.

Your personal profile

• Master’s degree
• Preferably >4 years experience in retail banking, finance, strategy / consultancy, or investment banking
• Sound experience in execution of strategic projects
• Excellent data driven problem solving skills and attention to detail
• Affinity with Excel and Powerpoint based work environment
• Experience in preparing management information and presentations

How to succeed

We hire people like you for your potential. Our biggest expectation is that you will stay curious. Keep learning. Take on responsibility. In return, we will back you to develop into an even more awesome version of yourself.

Rewards and benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at Benefits in the Netherlands  

The benefits of working with us at ING include:

• A salary tailored to your qualities and experience
• 24-27 vacation days depending on contract
• Pension scheme
• 13th month salary
• Individual Savings Contribution (BIS), 3.5% of your gross annual salary
• 8% Holiday payment
• Hybrid working to blend home working for focus and office working for collaboration and co-creation
• Personal growth and challenging work with endless possibilities

• An informal working environment with innovative colleagues
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About us

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative wh