Damage Manager, Autonomous Vehicles

The annual starting salary for this position is between $65,000-$85,000 annually.

Here at Avis Budget Group, you’ll be joining a team of 25,000 driven people performing with purpose. Together, we’re moving the future of transportation forward through innovative, customer-focused solutions.

Our culture is performance-driven — we encourage and support each other to be at our best through leadership, training, tools, and rewards.

We’re proud to make a positive difference in the lives of our colleagues, customers, and the communities where we operate.

Leveraging its core strengths in large scale fleet management, Avis Budget Group has entered into a strategic partnership with the leader in self-driving technology, to launch and scale a fully autonomous ride-hailing service in Dallas.  This new strategic partnership reflects the Company’s ambition to grow beyond travel and actively shape the future of mobility.  Sounds your speed? Come join our family.
 

As the Damage Manager, Fleet Services, Ride Hail, you will lead a team responsible for the overall performance of the vehicle damage repair, including estimating, vending, parts procurement, cycle time, and quality of product of autonomous ride-hail fleet. Your work will focus on maximizing fleet utilization and profitability while ensuring customers in the Dallas market have access to clean, well-maintained autonomous vehicles when needed.

What You’ll Do:

• Develops, implements and communicates operating plans to maximize fleet utilization to business and company guidelines, while overseeing damage repair processes specific to autonomous ride-hail vehicles, including calibration, sensor integrity, and safety standards.
• Manage performance against business plan by setting, communicating, monitoring and updating goals for key performance indicators, including cycle time, cost per repair, and  quality of product.
• Assesses fleet damage daily to prioritize autonomous ride-hail vehicles for repair and/or sale, ensuring work is assigned appropriately to maintain service availability and cycle time of each.
• Ensures all estimates and invoices, including those involving autonomous ride-hail vehicles system components, are completed, processed, and retained in accordance with established guidelines and compliance standards.
• Competently write within company standards and expectations efficient effective estimates including appropriate repair labor hours and optimal replacement parts, including specialized autonomous ride-hail vehicles hardware and sensors in Company directed platform. 
• Conducts monthly vendor audits to ensure accuracy, consistency, and quality of autonomous ride-hail system-related repairs.
• Selects, manages and maintains relationships with body shops repair vendors, including negotiating standard acceptable fleet rates, conducting monthly audits, autonomous ride-hail vehicles quality standards, and vendor compliance are met. Oversees purchase order use, receipt of services/goods, invoice processing, and ensures vendor insurance policies remain current. 

• Assist in managing all areas of the employee lifecycle including hiring, onboarding, training, recognition, motivation, development and performance management to enable a high-performance culture. 
• Manage all facets of employee relations, including, but not limited to, implementing HR policies and practices in a consistent and fair manner, in accordance with Company policies and partnering with Human Resources Business Partners where appropriate.
• Provide a safe work environment by ensuring all safety policies and practices are followed and maintained, partnering with Safety where appropriate.

What We’re Looking For:

• High School diploma required; 2-4 year college degree preferred (or equivalent in education, training or experience)
• Minimum 2 years’ experience in related field (supply chain operations, logistics, fleet management, rental car, ride hail, mobility services or related service industries) of progressive operations and logistics management, including managing a team of people. 
• Must have experience writing damage estimates.
• Demonstrated exceptional teamwork and collaboration skills with a successful track record working in highly matrixed environments.
• Excellent organization and prioritization skills, self-starter, able to work in a fast-paced environment with minimal supervision
• Solid financial acumen and forecasting skills
• Solid understanding of electric vehicles (EVs) and electric safety awareness
• Familiarity with depot operations, vehicle readiness, and parts management
• Strong written and oral communication skills
• Proficient in data