Claims Appraiser Sr

This position controls loss and expense dollars for all levels of exposure by evaluating claims, reviewing repair estimates, calculating total loss valuations, and/or negotiating claims to a fair and equitable conclusion. Also, developing and maintaining relationships with repair facilities/external vendors and maintain knowledge on current technology, repair costs, and equipment to ensure accurate and economical repairs.

This position can be filled at both Senior and Non-Senior levels, and sits in our offices in Davenport, IA, or Stevens Point, WI, with a potential to work remote.

What You’ll Do

As a PSI Auto Damage Appraiser with Sentry, you’ll establish damage appraisals and valuations according to company guidelines. In addition, you’ll:

• Write estimates and supplements to restore damaged vehicles to pre-loss condition based on photographs supplied by the vehicle owner or repair facility

• Use your thorough understanding of vehicle repair, parts costs, total loss classification, and fraud detection

• Monitor and control rental expenses by managing the repair process

• Resolve issues with policyholders, claimants, or State Insurance Departments

What it Takes

• Associate Degree or equivalent work experience

• 2-5 years of related work experience

• Ability to obtain and maintain state adjuster/appraiser licenses

• Thorough knowledge and experience in estimating automobile collision repairs

• Body shop/estimating or previous material damage appraiser experience

• Knowledge of claim processing and insurance coverage

• Acceptable motor vehicle record and the ability to meet travel requirements with limited notice

• Well-developed organizational, human relations, and communication skills

• Strong computer skills and demonstrated ability to learn new systems quickly

What You'll Do:

• Verify that our customers have coverage

• Investigate and gather information about claims by contacting all parties involved

• Accurately document all decisions, correspondences, reports, and discussions

• Gain experience in determining liability and setting reserves

• Evaluate your investigations to make decisions about the claims

• Learn about determining if subrogation exists and taking steps necessary for recovery

• Resolve claims in the best interests of the insured, the claimant, and Sentry

What it Takes:

• Bachelors Degree or equivalent experience

• 0-2 years of related work experience

• Prior knowledge of underwriting systems and/or various software applications beneficial

• Completed insurance courses related to property and casualty insurance, such as IIA and CPCU beneficial

• Excellent verbal, written, and interpersonal communication skills along with analytical and mathematical skills

What You'll Receive:

At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you’ll receive.

• Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday in office.

• As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will provide equipment for your home office. 

• Meal Subsidy available for associates who report to an office with a cafeteria: $5.00 daily stipend.

• 401(K) plan with a dollar for dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future.

• Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program

• Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off

• Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle.

• Well-being and Employee Assistance programs

• Sentry Foundation gift matching program to encourage charitable giving.

About Sentry:

We take great pride in making Forbes’ list of America’s Best Midsize Employers since 2017. A lot of different factors go into that honor, many of which contribute to your job satisfaction.

Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we’re one of t