Banquet Captain/Restaurant Supervisor - Magnolia Denver

Overview

We are seeking a confident, service-driven leader to serve in a hybrid Banquet Captain / Restaurant Supervisor role. This position is primarily responsible for leading banquet events during high-volume weeks, while also serving as a floor supervisor in our three-meal restaurant to maintain a full-time schedule.

This is a hands-on leadership role for someone who thrives in fast-paced environments, leads from the front, holds teams accountable, and builds strong service culture through coaching and consistency.

Responsibilities

 

Key Responsibilities

Banquet Captain Duties (Primary Role During Event Weeks):

• Lead execution of banquet events including weddings, meetings, conferences, and social functions
• Serve as on-site point of contact for banquet staff and event hosts during service
• Conduct pre-shift briefings and ensure staff understand event details, timing, and service standards
• Coordinate with Banquet Manager, Culinary, and Sales/Event teams to ensure seamless execution
• Supervise setup, service flow, breakdown, and post-event procedures
• Maintain service standards, professionalism, and guest experience throughout events
• Train, coach, and motivate banquet team members
• Address guest concerns in real time and escalate as appropriate
• Assist with staffing, scheduling support, and inventory oversight during major event weeks

Restaurant Supervisor Duties (To Maintain Full-Time Schedule):

• Act as floor supervisor in the hotel’s three-meal restaurant as needed
• Support daily service operations for breakfast, lunch, and dinner
• Lead pre-shift meetings and ensure service standards are upheld
• Coach servers, hosts, and support staff in real time
• Monitor guest experience and step in to resolve service issues
• Assist with opening/closing duties, sidework accountability, and shift flow
• Help reinforce service culture, teamwork, and accountability
• Support restaurant leadership with training, performance feedback, and operational consistency

Physical & Work Environment Requirements

This role is physically demanding and requires hands-on participation in event setup and service. Candidates must be able to:

• Lift, carry, push, and pull up to 50 lbs regularly (tables, chairs, risers, chafers, beverage stations, etc.)
• Stand and walk for extended periods (up to 8–12 hours during event days)
• Frequently bend, stoop, reach, twist, and move quickly in tight spaces
• Work in fast-paced, high-volume environments including ballrooms, meeting spaces, and kitchen-adjacent service areas
• Work flexible schedules including early mornings, late nights, weekends, and holidays

Leadership Expectations

• Lead with confidence, professionalism, and positivity
• Hold team members accountable to service standards while building them up through coaching
• Set the tone on the floor during both banquet events and restaurant shifts
• Be a visible leader during high-volume, high-pressure services
• Model hospitality, urgency, and teamwork

Qualifications

• 2+ years of supervisory or management experience in banquets, events, or full-service restaurants (hotel experience strongly preferred)
• Proven ability to lead teams in high-volume, fast-paced environments
• Strong communication and organizational skills
• Experience coordinating large events, weddings, or conferences a plus
• Ability to remain calm, professional, and solution-oriented under pressure
• Strong guest service mindset with attention to detail

What Success Looks Like

• Banquet events run smoothly, on time, and with high guest satisfaction
• Restaurant shifts are well-led, organized, and positive for both staff and guests
• Team members feel supported, coached, and held to clear standards
• Strong partnership with Banquet Manager and Restaurant Leadership
• Improved service consistency across both banquets and restaurant operations

Why This Role Is Unique

This hybrid role offers consistent full-time hours while allowing the individual to operate in both banquet leadership and restaurant supervision. It’s ideal for someone who enjoys event execution but also thrives leading daily service operations.

 

This is a full-time position, and the pay is $22-24 an hour.

 

As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:

• Group medical, dental, vision, life, and disability benefits.
• Part