Housekeeper

Company: Yugo, formerly Campus Advantage
Community: UnionWest Student Living
Position Title: Housekeeper
Position Type: Full-time/ Hourly, On-site
Compensation: $15-$17/hr

The Housekeeper is responsible for ensuring resident satisfaction by providing excellent customer service and maintaining the appearance and cleanliness of common areas including but not limited to, the pool and spa, club room, public restrooms, and laundry rooms. The Housekeeper may also assist others with the general maintenance needs of the property.

DUTIES AND RESPONSIBILITIES:

• Consistently demonstrate excellent customer service and teamwork.
• Work with the maintenance team to always ensure maximum interior cleanliness.
• Performs routine housekeeping activities such as sweeping, mopping, dusting, and polishing as directed.
• Sweeps and removes debris from the curbs, parking areas, walkways, and stairways as scheduled.
• Deals with requests with professionalism and patience.
• Notifies superiors of any damages, deficits, and disturbances.
• Promotes safety awareness to limit property loss and damage or injury to residents and visitors to the property.
• Adheres to all rules regarding health and safety, as well as property policies and procedures.
• Uses appropriate tools and equipment.
• Undertakes training related to job duties as deemed necessary.
• Assist in the performance of turn events.
• Trash out vacant units.
• Communicate with the Property Manager or Maintenance Supervisor regarding any problems that require further attention.
• Address complaints and resolve issues in a timely, professional manner.
• Adhere to the company dress code.
• Perform additional duties as directed.

ESSENTIAL SKILLS:

• Knowledge of general labor, housekeeping, and cleaning tasks
• Solid understanding of health and safety regulations and practices.
• Great eye for detail.
• Reliable, self-motivated, and courteous.

QUALIFICATIONS:

• High school diploma or equivalent preferred.
• 1-2+ years’ experience in a similar role preferred.

COMPETENCIES:

• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates