Operations Analyst

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Job Summary

The Operations Analyst will provide daily support for the CM operations function. This includes partnering closely with others in the operations team, producers and other departments in several key areas including the bi-weekly commission pay process, deal-related support to the accounting and data optimization teams, licensing support and cross sell deal management.

Main Responsibilities:

• Commission Process
  • Process commissions and support pool payouts in Dealio for inclusion in the bi-weekly commission payroll for the Texas office locations with other locations to be added based upon need.  The commission processing responsibilities include the following:
    • Update commission schemas in Dealio as needed.
    • Research and resolve commission and support pool related inquiries.
    • Perform analysis, reconciliations, and periodic audits of commissions and support bonus pools to ensure accuracy.
    • Develop into a subject matter expert on commission processes (both in Capforce and Dealio) and be the key contact for assigned markets to respond to commission and support pool payments.
    • Act as a backup for commission processing across all markets

• Deal management and related support (accounting and data optimization)
  • Act as liaison between US and international deal teams on cross sell opportunities to ensure the required agreements are completed and uploaded to the opportunity.
  • Follow up with deal teams on overdue opportunities to provide for a more accurate pipeline and timelier accounting close process.
  • Provide guidance and training on fee sheet creation and other deal-related matters in Capforce.

• Licensing support
  • Update licenses in Capforce as needed
  • Review investor center listings to ensure compliance with state law

• Other operational support
  • Producer separations – manage sign off process for outstanding balances related to terminating producers
  • Monthly review of consulting opportunities related to cross sell activity
  • Distribution of key reports to leadership
  • Work with CM reporting on testing of new reports and dashboards
  • Other projects as assigned

Education:

• Bachelor’s degree in Business Administration, Accounting, or related field and/or equivalent relevant work experience.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

On-site –Houston, TX, Pittsburgh, PA

Job Tags:

CMG

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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