Deductions Specialist

The Finance Business Services or Deduction Specialist is responsible for supporting the KDP (Keurig Dr Pepper) organization by performing transactional work related to FBS processes to ensure compliance with accounting and company policies. 

Responsibilities

• Ensure timely research and resolution of customer deductions in accordance with policy and procedures.
• Ensure adherence to procedures and timely processing of credit memos, offset balances, repaid deductions, check requests, brewer returns, and other tasks as assigned.
• Ensure all deduction documentation is complete and sufficient to support classification of expense or recollection of invalid deductions.
• Work directly with Finance and Sales Colleagues to obtain additional information and documentation when necessary.
• Interface with Customers and Brokers as assigned.
• Review and Process customer deductions. Effectively analyze deductions to identify root cause and work with cross-functional teams to reduce/eliminate recurring deductions.
• Support the intercompany transfer and billing processes as applicable.
• Other ad hoc requests as needed to assist with balance of workload for the overall team.
• Effective and professional written and verbal communication skills.
• Customer service oriented.
• Ability to adapt quickly and learn new tasks independently.
• Ability to handle competing priorities and manage change.

Expectations

Corporate Policies and Put into Action our Priorities

• Adhere to all KDP Policies
• Team First, Think Bold, Be Fearless and Fair, Deliver Big

Communication/ Career Growth

• Attend Townhalls
• Join ERGs if desired
• Own Career Path and Development, Discuss with supervisor in One on Ones
• Understand gaps to grow and be open to feedback

Communication - Team First / Be Fearless and Fair

• Share information with reporting manager, team, and peers.

Participate in monthly team meetings.

• Communicate issues, with recommendations for improvements and change.

Training - Team First

• Own training and schedule time (1Hr per month); work with supervisor if more time is desired.

Deliver Big - Think Bold

• Support Month End goals.  
• Meet then exceed goals. 
• Own the results.

• Salary Range: $21.92/hr - $29.00/hr
• Actual placement within the compensation range may vary depending on experience, skills, and other factors
• Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement
• Annual bonus based on performance and eligibility

• High school and 4 years of equivalent experience in Accounting/Finance role
• Intermediate Excel skills (e.g., Pivot Tables, V&H Lookups, Formulas) preferred
• ERP (Enterprise Resource Planning) experience required (SAP / FSCM preferred).
• 1+ years of work experience in Accounts Receivable (A/R) or related desired. 
• Knowledge of credit memos, offset balances, repaid deductions, check requests, and brewer returns highly preferred.
• Food & Beverage industry experience preferred but also would consider other CPG or products sold through big retail (i.e., Target, 7-11, Staples).

Keurig Dr Pepper (Nasdaq: KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet a wide range of needs and occasions. Our North American refreshment beverage business holds leadership positions across carbonated soft drinks, water, juice and mixers with a portfolio of iconic brands such as Dr Pepper®, Canada Dry®, Mott’s®, A&W®, Peñafiel®, GHOST®, 7UP®, Snapple®, Clamato® and Core Hydration®. Our global coffee business spans more than 100 markets and includes the leading Keurig® single‑serve brewing system in the U.S. and Canada, along with powerhouse brands such as Peet’s, L’OR and Jacobs, and other regional coffee leaders. Our more than 50,000 employees aim to enhance the experience of every beverage and coffee occasion while making a positive impact for people, communities and the planet.

We strive to be an employer of choice, providing a culture and opportunities that empower our team to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance