Software Quality Assurance Engineer

Position Summary

Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies,
consumer electronics, home appliances and enterprise solutions. The company pushes beyond the limits of today’s
technology to provide groundbreaking connected experiences across its large portfolio of products and services, including
mobile devices, home appliances, home entertainment, 5G networks and digital displays. As an eleven-time winner of
EPA’s ENERGY STAR® Partner of the Year Award for Sustained Excellence, SEA is dedicated to making a positive impact on
the environment through its eco-conscious products, practices and operations.

People | Excellence | Change | Integrity | Co-prosperity

Role and Responsibilities

We seek a Software Quality Assurance Professional who will be responsible for testing new offerings to verify features and performance, ensure test procedures’ accuracy, and deliver expected results. They must be able to do some initial analysis to diagnose protocol/system issues, prepare test results data, and write required engineering reports to ensure product compliance with Carriers' requirements and test plans. The individual will mentor and coach team members with technical knowledge and execution. Our future hire will demonstrate all the abilities listed, satisfy minimum qualifications, and showcase commitment to improve and growth through self-development and communication.

 

• Testing Carrier-specified Field Interoperability Test plans (FIT).

• Testing/troubleshooting hardware, software, and embedded software used in wireless voice and data networking.

• Performing sanity testing, stability testing, functionality testing, stress testing and feature testing on various devices.

• Performs lab tests and evaluates new wireless products and accessories, including verification of product features by simulating a variety of customer applications.

• Coordinate with R&D to implement new standards, specification-related changes, and/or carrier-specific requirements.

• Use technical engineering knowledge and experience to understand customer applications, test cases, and requirements.

• Work independently and determine an approach to work. The work is monitored/supervised based on milestones and key deliverable junctures.

• Identify the required documentation and process for each project. Analyze test data and reports to determine whether the design meets functional and performance specifications.

• Collaborate with other engineering staff to evaluate interface between hardware and software products.

• Analyze test data and reports to determine if design meets functional and performance specifications.

• Diagnose Protocol and system-level issues. Screen through and debug issues reported by the field team. Oversee field testing by doing in-depth log analysis.

Minimum Qualifications

• Bachelor's degree in Engineering or Computer Science

• 2 - 4 years of experience in the wireless industry, preferably in Mobile QA.

• Previous experience running FIT test plans for T-Mobile, or other US Carriers.

• Proven experience in QA life cycle, test plans, test execution, and reporting

• In-depth knowledge and hands-on experience of wireless technologies, including LTE, NR, VoNR, Radio Interface, and/or exposure to RF network engineering.

• Excellent knowledge of features, including VoLTE/ViLTE/VoWiFi/RCS messages/OTA Activation.

• Excellent knowledge of Advanced features, including Modulation, Carrier Aggregation, MIMO, and Beam Forming

• Expert in utilizing log capturing and processing Tools: QXDM, QCAT, QPST, ShannonDM, ELT, Odin,

• WindCatcher, XCAL, XCAP-M, etc., with a good understanding of OTA signaling messages

• Expert in IMS SIP (Session Initiated Protocol) regarding VoLTE/IR94 call processing.

• Able to test in driving conditions and travel (25%) on short notice.

• Strong problem-solving and analytical skills, communication (verbal and written) skills, and organizational and

• documentation skills.

• Perform well under stress and tight deadlines, which