Assistant Family and Community Resource Center (FCRC) Administrator

Job Requisition ID: 47947 

Opening Date: 07/10/2025
Closing Date: 07/23/2025
​Agency: Department of Human Services
Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015 
Skill Option: Health and Human Services 
Bilingual Option: Spanish
Salary: Anticipated Salary: $9,500 - $10,483 per month ($114,000 - $125,796 per year) + Bilingual Pay
Job Type: Salaried
Category: Full Time 
County: Cook
Number of Vacancies: 1
Bargaining Unit Code: None
Merit Comp Code: Gubernatorial (Management Bill) Exclusion from RC063 Collective Bargaining Coverage

 

****************A RESUME IS REQUIRED FOR THIS JOB POSTING****************

Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application. You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document that is not a Resume or CV.

 

When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended. 

 

Posting Identification Number  47947

 

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

 

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Division of Family & Community Services is seeking to hire an energetic and detail-oriented assistant administrator to oversee the operations of the Cook County Family and Community Resource Center in the West Suburban Office.  The position supervises and administers the activities of professional and non-professional staff providing casework services to applicants seeking public assistance or referrals.  The Division helps Illinois residents by connecting them with many programs and services.  Through our programs, services and prevention efforts, the Division improves the health and well-being of individuals and promotes self-sufficiency and integrity of families of Illinois.

Essential Functions

• Serves as Assistant Family and Community Resource Center (FCRC) Administrator.
• Serves as full-line supervisor. 
• Confers with and advises subordinate supervisors concerning personnel problems and employee evaluation issues.
• Translates functions/procedures into Spanish for individuals who cannot speak or read English, in contact with the public, advocacy groups, customers and community organizations.
• Conducts regularly and specially scheduled staff meetings to discuss, interpret and implement new policies and procedures or changes in existing policies and procedures.
• Plans and implements special management assignment projects. 
• Coordinates workflow throughout the office on a rotational basis.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to completion of four (4) years of college.