Become a part of our caring community and help us put health first
 

Humana Healthy Horizons is seeking a Learning Design Professional 2 who will use instructional design, cognitive psychology, and adult learning theory to determine the appropriate solutions to a knowledge or performance gap. The Learning Design Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

The Learning Design Professional 2 analyzes content, organizes content, designs solutions, and writes storyboards, scripts, performance support, policy & procedure documents, job aids and process flow documents.

• Analyzes learning needs and partners with subject matter experts to provide input for course content.
• Writes effective learning objectives and coordinates performance assessments to measure training effectiveness.
• Ensure course materials are current and relevant to training needs.
• Tracks and analyzes the training programs effectiveness by examining learner's satisfaction levels, proficiency testing, and job performance improvement.
• Provides instruction and guidance to Facilitators.
• Plans, organizes, and develops training curriculum, materials, job aid, job performance aids and programs to meet specific training needs.
• Assists with new hire onboarding tasks.
• Uses consultative skills to commit projects and conduct needs analysis with clients to determine whether learning solutions are necessary or relevant.
• Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas.
• Make decisions regarding own work methods, occasionally in ambiguous situations, and require minimal direction and receive guidance where needed.
• Follows established guidelines/procedures.

Use your skills to make an impact
 

Required Qualifications

• Bachelor's degree or equivalent years of professional experience in learning design or learning facilitation.  
• Minimum one (1) year of experience in design, facilitation, adult learning strategies and/or adult learning theories.
• Prior experience working in a consumer centric company leading the learning function or related function.

Preferred Qualifications

• Experience with Zoom, Adobe Tools, Articulate, Microsoft Office Suite tools, Adobe products, Articulate products, Lucid Chart, Humana Learning Center and CSOD.
• Previous experience in utilization management.
• Medicaid experience.
• CGX experience.

Additional Information

• Workstyle: This is a remote position with minimal travel.
• Typical Work Schedule:  Monday through Friday; 8:00 AM – 5:00 PM Eastern Standard time (EST). This position must be flexible in accommodating work schedules and meetings in Central Standard Time (CST) in order to satisfy business needs.
• Travel: Up to 5% travel annually, possibly outside of your state of residence for team engagement meetings and training.

Work from Home Internet Statement

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
• Satellite, cellular and microwave connection can be used only if approved by leadership.
• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Interview Format

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the ti