Director, Sales Engineer - Visa Digital Enablement Solutions (DES)

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. 

Make an impact with a purpose-driven industry leader. Join us today and experience #LifeAtVisa

Job Description

We are seeking a Director of Sales Engineering with comprehensive and demonstrated technical expertise in a digital financial services setting. This role focuses on our Visa Digital Enablement Solutions and involves a wide range of responsibilities including client-specific solutioning and open-box discussions, lead technical discussions and demonstrations. This role will provide detailed technical integration options to prospective and existing clients.

The ideal candidate will be a proven strategic thinker with a solid technical understanding of digital banking API/SDK based products, emerging market trends, and payment/issuer processing. The Director of Sales Engineering will be instrumental in achieving client and revenue targets for Visa DES solutions and must be capable of explaining technical solutions to technical and non-technical audiences.

The Digital Enablement Solutions Sales Engineering Director will function as a connector between the generalist/specialist sales teams and the DES global/regional product team, providing engineering, technology, and integration guidance to potential clients.

Responsibilities, 

• Deliver expert technical guidance to prospects to help them understand how to create compelling digital experiences using Visa Digital Enablement products and services.
• Explain technical solutions and consult with prospects to present white label, API, and SDK digital banking integration options across multiple digital channels.
• Support on-site and virtual sales pitches and client renewals through presentations and demonstrations.
• Communicate technical requirements and dependencies, pre-requisites, configuration options, implementation considerations and develop end to end technical flows in partnership with clients.
• Maintain a deep knowledge of all DES, Visa, and processor related products and services.
• Maintain deep understanding of DES development roadmap and influence roadmap priorities by communicating client needs to product teams.
• Deliver product and competitor information to drive and support product development and innovation strategies.
• Identify and highlight key partnership opportunities across the digital banking industry e.g. (Mobile/online banking providers, processors, etc.)
• Recommend changes to current sales techniques, procedures or promotional efforts based on market research and latest trends.
• Collaborate with product teams to ensure generalist/specialized sales teams are well educated and up to date on DES products and services.
• Partner with global and regional teams to develop and execute strategies to help drive client engagement leading to an increase in market share and expanded penetration of Visa DES products and solutions.
• This position will have shared goals across, net new acquisitions, retention, compression, new products and upsell targets.
• Provide RFP input for all DES opportunities.
• Foster in-depth and productive relationships at all levels with the client and the Visa organization.
• Actively lead various ad-hoc internal projects as assigned.
• Engage with internal cross functional teams including Product Management, Product Development, Client Support and Product Marketing to relay market feedback and provide input into the design of innovative solutions.

Unique Knowledge and Skills,

• Strong knowledge of mobile/online banking and issuer processing environments including digital issuance and tokenization.
• Strong knowledge of API/SDK and mobile/online technologies (iOS, Android, Web, etc.) and non-native mobile app development technologies (React Native, Cordova, etc.).
• Strong knowledge of modern banking platforms (core systems, issuer processors, networks) and functionality.
• Superior presentation skills with technical sales acumen.
• Excellent client engagement and relationship building skills.
• Exceptional written and verbal communication skills with the ability to establish effective relationships across all levels of management.
• Keen interest in in innovation and technology.
• Exceptional ability to manage & fo