Principal Product Manager

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

Principal Product Manager - Docusign Cloud Platform is a pivotal role that will engage in strategic collaboration with several key stakeholders to establish a forward-looking multi-year strategy. This role will spearhead the development of the roadmap, vision, and priorities, as well as execution of Docusign Cloud platform and infrastructure initiatives. Furthermore, this role will cultivate a deep understanding of Microservices Framework (MSF) and Infrastructure requirements from internal partners within the company.

 

This position requires a highly driven individual with strong interest and experience in developing Cloud platform and infrastructure. Strong technical, communication and leadership skills will be required to help develop strategies and ongoing platform amp; infrastructure direction. Demonstrated success in the SaaS industry and specific understanding of Microservices Framework is also required.

 

If you’re looking for a deep technical and highly dynamic opportunity that will have an outsized impact on the future of Docusign Cloud platform and infrastructure, we’d love to talk to you!

 

This position is an individual contributor role reporting to Senior Technology and Business Operations Director.Responsibility

• Lead the strategy and roadmap for delivering Docusign MSF Platform initiatives
• Drive the vision and requirements, and translate them to functional specifications to facilitate a sound design and deliver a delightful partner's experience
• Represent the MSF Platform team in product roadmap discussions, and ensure that the cost of infrastructure is considered when product roadmaps are being finalized
• Facilitate requirements definition across teams to create engineering-ready epics, user stories and acceptance criteria while identifying dependencies and relative priority with other initiatives
• Own market insights on various platforms and infrastructure, staying abreast of industry trends, events, and channels to anticipate internal stakeholder's needs
• Understand and profile high value, innovative use-cases for developers and stakeholders
• Work closely with B2B and B2I Product and Engineering team to anticipate and identify early opportunities and requirements critical to scaling our platform
• Monitor, measure, and report on key business and customer's metrics, and identify areas for continuous testing, experimentation and evolution
• Evaluate and prioritize product roadmap and backlogs in alignment with Engineering teams for effective release and sprint planning
• Partner with Technical Program Management (TPM) and Engineering to ensure quality features ship on-time

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

 

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• 15+ years of professional experience in the High-Tech Industry, including 12+ years of experience in managing, designing, and delivering world class platform and infrastructure for SaaS products and services
• 12+ years of experience in technical product management
• 12+ years of working directly with engineering teams experience
• Bachelor’s degree in Computer Science, Information Systems, Engineering or related fields
• Experience leading and building Cloud Architecture for Mid to Large sized organizations
• Experience in fast-paced environments, with a track record of driving critical initiatives and delivering results

Preferred

• Excellent spoken and written communication skills with an ability to state things simply and persua