Specialist 3, Sales Support & Deployment

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for the deployment and sustainment of sales support, enablement, and operations initiatives. Effectively drives engagement throughout the various stages of sales initiatives, including deployment, adoption, sustainment, and improvement plans. Serves as subject matter expert and acts as resource for colleagues to improve knowledge and ability. Engages directly with the field and frontline leadership to enable higher adoption and usage while accelerating speed to productivity when launching new initiatives. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as resource for colleagues with less experience.

Job Description

A successful candidate would have the below preferred qualifications:

• Proficiency in data analytics and visualization.
• Hands-on experience with platforms such as Tableau, SharePoint, and Viva Engage.
• Demonstrated experience in Tableau for creating interactive dashboards and reports.
• Strong command of Microsoft Excel for data analysis and reporting.
• Proficient in generating and optimizing queries for data extraction and analysis.
• Skilled in SQL for database management and query execution.

Core Responsibilities

• Collaborate cross-functionally with leadership teams to develop, coordinate, and implement best-in-class practices for deployment and execution of sales support, enablement, and operations initiatives.
• Effectively identify gaps and barriers to success in the planning, implementation, and execution of deployment initiatives; develop and implement mitigation tactics to overcome barriers, obstacles, and gaps.
• Establish self and serve as the subject matter expert (SME) as it relates to tools, sales processes, and Company products to _provide effective sales education and awareness_ to build ability during deployment activities.
• Assess and manage the performance and effectiveness of sales deployment initiatives and recommend enhancements as necessary.
• Execute on the reinforcement techniques provided in learning experiences such as leader-supported coaching plans, focus groups, and team huddles.
• Demonstrate strong communication and influencing skills in both individual and group settings.
• Review and report on initiative performance trends.
• Leverage tools and reports to interpret data to manage outcomes.
• Regular, consistent, and punctual attendance is expected; must be able to work variable schedule(s) if necessary and perform activities both virtually and in the field.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory o