Office of Communications - Team Store Sales Associate

Job Title: Team Store Sales Associate

Department: Office of Communications

Supervisor: Cameron McClellan/ Elaina Huffman

Starting Rate of Pay: $10.00

Length of Time: Eligible for rehire on a semester basis.

Department Description

The High Point University Office of Communications is a team of creative professionals who are passionate about sharing the High Point University experience with the world. We serve as the primary point of contact for all High Point University communications efforts, both internal and external. We support departments on campus with web design, social media, media relations, photography and video production, and branding.

Job Description

The Team Store Sales Associate is responsible for assisting customers as they shop within the store. This includes greeting customers, answering questions related to the merchandise and store policies and locating items for customers. This position will also be responsible for the re-stocking of admissions items for campus tours within the Team Store.

Job Location/ Hours Required

• Ability to work a variety of hours, including nights, weekends, and special events
• The candidate will perform all job duties at the Team Store in the Nido and Mariana Qubein Arena.
• Hours may vary depending on the job requirements and special events; however, the maximum number of hours a graduate student employee may work per week is 20 hours.
• Available to work a flexible schedule that meets the needs of the Team Store, including days, evenings, holidays, and weekends.
• Must be available a minimum of two (2) shifts Monday through Friday and have weekend and/or evening availability that meets the needs of the Team Store and Arena events and business, including basketball games.

Responsibilities:

• Reports to the Brand Manager in the Office of Communications
• Performs cash and mobile POS duties in an efficient and timely manner while maintaining a high level of guest service
• Assists customers in finding retail solutions that best meet their needs
• Consistently treats all customers and Staff members with respect and contributes to a positive work environment
• Takes a proactive role in maintaining HPU standards in customer engagement
• Executes multiple projects & job functions with efficiency
• Ability to communicate in a positive manner
• Ability to focus on details and prioritize tasks
• Other duties as assigned
   

Required Qualifications:

• The job may require lifting boxes that weigh up to 20 lbs. and climbing a ladder
• Previous experience in retail or the service industry
• Comfortable talking in front of large groups of people

Desired Skills:

• Self-starter working independently with strong interpersonal skills
• Strong communication skills and resourcefulness
• Drives Store results by suggesting additional items to customers to meet their needs
• Ability to demonstrate strong Guest-focused engagement on and off the sales floor