Who We Are

Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

We are looking for an energetic, self-motivated Senior Product Manager who is excited to work through ambiguity and deliver exceptional user experiences & lasting value to our customers.


The Senior Product Manager will play a key role in helping us build and deliver enterprise AI platform integrations to our organization. You will collaborate closely with engineering teams, business stakeholders, and user experience design teams to develop modern solutions for our core business. This person will define and communicate strategy as well as day-to-day decisions regarding AI initiatives.

*This is a remote role

 

What You’ll Do: 

 

• Define product strategy for our enterprise-wide AI platforms with clear, supportable objectives and long-term vision for your area of ownership. 

• Partner with Engineering, Operations, Finance, and HR to assess and activate AI capabilities embedded in enterprise platforms. 

• Own the roadmap for core AI platform enablers – LLMs, copilots, orchestration layers, embedding APIs – ensuring alignment with the XP2 lifecycle and governance checkpoints. 

• Craft KPIs, develop a product roadmap, and write user stories / requirements for your areas of ownership. 

• Engage with internal stakeholders to gather feedback, glean insights, and understand pain points to enhance product offerings. 

• Actively contribute to cultivating a customer-obsessed, product-led design culture. 

• Support a comprehensive strategy from start to finish with training, adoption playbooks, and responsible use guidelines. 

• Develop metrics to assess the success of new features and determine necessary enhancements. 
   

 
Experience: 

  

• 5 + years of software/technology Product Management. Equivalent experience in strategic marketing, business management, or other related technology functions is acceptable. 

• Experience driving AI initiatives that deliver value in an enterprise environment. 

• Successful track record in software/technology product management and delivering features in an iterative and fast-paced environment. 

• Superior interpersonal and communication skills that bridge the gap between business and engineering teams. 

• Ability to use data to gain product insights, validate risk, and demonstrate those risks and insights in a meaningful way. 

• Excellent knowledge of modern product and software development methodologies. 

• Experience launching products or features end-to-end. 

• Comfort in embracing ambiguity