RN, Patient Placement Coordinator, Nights

Department:

34006 Wake Forest Baptist Medical Center - Patient Placement

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

36

Schedule Details/Additional Information:

6 pm - 6 am three shifts per week with an every third weekend rotation. This position is required to be on-site on the Winston-Salem campus.

Pay Range

$37.50 - $56.25

Education/Experience: Graduate of an accredited school of nursing for registered nurses, BSN preferred; 3-5 years medical -surgical hospital experience; varied experience preferred, especially emergency room and/ or critical care. Reports To: Manager of Patient Flow Operations Center.

Licensure, Certification and/or Registration: Current licensure to practices as a Registered Nurse in the state of applicable state; BCLS certification preferred; valid driver?s license Essential Functions: 1. Adheres to general hospital standards to promote a cooperative work environment by utilizing communication skills, interpersonal relationships and team building. 2. Serves as the liaison between the medical staff of the referring facility and the medical staff of WFBH to ensure a smooth inbound patient transfer process. 3. Provides guidance to referring facilities as to the most appropriate service or medical specialty to address their patients? medical needs. 4. Interacts with Patient Logistics staff to ensure appropriate and timely placement of patients accepted for transfer to the Medical Center. 5. Interacts with coworkers in an effective, positive and professional manner to encourage a cohesive work environment. 6. Engages in efficient assessments with outside providers to identify the appropriate service for the patient to be assigned to, based on bed and service availability. 7. Develops and maintains effective processes and documentation in information systems to facilitate efficient and appropriate admissions. 8. Demonstrates responsibility for professional and personal development. 9. Interacts frequently with the Care Coordinator in the Operations Center to identify potential patients who can be transferred from WFBH to one of our system hospitals.

Skills and Qualifications: Previous experience in a call center preferred. Excellent customer service skills. Experience in multidisciplinary team collaboration preferred. Excellent telephone speaking voice and listening skills. Excellent knowledge of the nursing process and critical thinking skills. Basic computer skills with ability to navigate within multiple screens comfortably. Typing speed of 35 wpm minimum. Excellent organizational skills and the ability to work within a fast paced environment

Physical Requirements: Amount of time spent performing the following activities: 0% 35% 65% to to to 35% 65% 100% N/A Activity x Standing x Walking x Sitting x Bending x Reaching with arms x Finger and hand dexterity x Talking x Hearing x Seeing x Lifting, carrying, pushing and or pulling: x 20 lbs. maximum x 50 lbs. maximum x 100 lbs. maximum

Work Environment: Clean comfortable climate. Moderate noise environment. Subject to stressful situations. Subject to emergency/crisis situations. Subject to multiple calls and inquiries

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

About Advocate Health 

Advocate Health is the third-largest nonprofit, integrated hea