Sr. Business Analyst

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

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Summary of Role:

• Serve as a subject matter expert in debit payment processing for internal stakeholders and customers

• Lead and/or support system delivery on authorization, settlement, interchange, and debit routing systems as part of the compliance program, including planning, risk management, quality control, and loss prevention

• Translate and interpret business strategies into project needs as technical requirements, scope definition, process maps, gap analyses, and business test cases

• Adhere to  processes for effective and efficient reporting and data analysis to minimize risk exposure

• Ensure conformance with applicable laws and regulations pertaining to payment processing

• Consult with business and technology stakeholders on issues, research, and business development efforts

• Represents Enterprise Compliance at industry and customer events

Key Responsibilities

• Collaborate with application Scrum teams, defining requirements, conducting impact analysis, validation of deliverables, and supporting production processes specific to card brand, debit network, and regulatory compliance rules

• Cultivate relationships with payment schemes to influence outcomes which align with company and client strategy and advance the company's position as a global leader in compliance, security, risk, fraud and innovation

• Decompose capabilities/features into prioritized user stories and manage the team backlog

• Ensure technical designs meet product objectives during initial implementation and ongoing production support

• Participate in scrum ceremonies

• Provide advisory services to all business units regarding existing regulations, regulatory requirements, new regulatory changes, and compliance risks for debit processing

• Support new and existing merchant implementations/conversions as required

• Interface with third-party vendors such as card brands, debit networks, and debit service providers to ensure business needs are met

• Assist various operational teams with production issues related to application compliance, network rules, and third-party vendors (e.g. debit networks or other service providers)

• Train internal resources and external customers on new functionality and processes as required

Minimum Qualifications

• 8+ years of experience in payment processing (preferably in Merchant Acquiring)

• 5+ years of experience in a technical or analytical role in the IT field

• Critical thinker with strong analytical and problem-solving skills

• Self-starter; takes initiative, displays ownership and personal accountability

• Ability to build trust and rapport within a team and with internal and external stakeholders

• Ability to evaluate information and make risk-based decisions

• 2+ years SQL experience

Preferred Qualifications

• Intellectually curious, detail-oriented, and able to interpret conditions and data to solve complex problems that may not always be well-defined by drawing on a broad base of business and industry expertise

• Ability to contribute effectively within a fast-paced, fluid environment and handle changing priorities with confident decision making to achieve strategic and operational goals

• Collaborate across all levels of an organization and communicate in an articulate manner to a cross-function