GBS Performance and Talent Team Leader

Syensqo is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for the generations to come.

 

Syensqo Job Grade: S18

 

Job Overview and Responsibilities

 

Syensqo is creating its internal Global Business Services (GBS) to cover Finance, Procurement and Human Resources activities.  We offer you to work in a dynamic and collaborative environment and to contribute to this group’s transformation.

 

Join us in one of our 3 service centers: Lisbon, Curitiba, and Bangkok, be part of this transformation journey from the start.

 

Our Performance and Talent team is integrated in the GBS HR Service Line and part of the People Services, Learning & Development  & Workforce Data Administration Service Unit.

 

As a Team Leader you will lead and develop a team of 15 people located in Lisbon and Bangkok center mainly responsible for:

• Performance tool support
• Talent Acquisition tool support
• Talent Acquisition operation support
• Support translation and review of materials for Talent Acquisition service unit and/or other similar documentations
• Pulse survey

 

Key Responsibilities of a Team Leader

 

• Manage the department & staff
  • Set priorities and/or plan work for a weekly or daily schedule
  • Ensure that team output is in line with applicable delivery indicators, quality, deadlines, cost and work in line with group standards (e.g. Health and Safety)
  • Organize and assess work of the team
  • Act as an expert of the domain and coach people toward accountability in terms of deliverables
  • Ensure team member development and career progression
  • Inform, train, motivate, coach all team members to facilitate their growth
  • Promote spirit of accountability, speak up to act as problem solver
  • Ensure business continuity and backups are in place
  • Ensure or perform training activities (ex: onboarding of new employees in the team)

 

• Deliver operational services
  • Monitor KPIs and OPIs to ensure delivery of service in line with customer expectations
  • Analyze structural issues and collaborate with Service Owner to fix them
  • Ensure compliance with Group Internal Control, policies and audits, and perform the relevant checks
  • Ensure work instructions/operating procedures are periodically updated
  • Prepare and publish all reporting on time and with the required quality
  • Find and implement quick fix solutions for problems or escalate issues<