Associate Director, Senior Solution Delivery Partner

The Associate Director, Senior Solution Delivery Partner is a dynamic role that combines the expertise of a project manager and a business analyst and will collaborate with functional leaders to identify, qualify, and drive the adoption of technology solutions that achieve business operational outcomes and strategic goals. The Solution Delivery Partner will coordinate across various shared services groups within IT and other functions to successfully implement new capabilities for Otsuka and our affiliates. The Solution Delivery Partner core responsibilities include:

• Solution Identification

• Business Analysis

• Subject Matter Resource

• Project Management

• IT Connector

• Vendor Management

The Associate Director, Solution Delivery Partner is a role for someone who has worked (hand-on) with two or more of the commercial technologies, has a strong understanding of the commercial processes in Pharma, and has strong communication, business analysis, and critical thinking skills.

The Ideal candidate would be someone who have worked with Commercial technologies in the past or recently and is interested to be more stakeholder facing to define scope and requirements, and influence solutions design to solve for business need, rather than managing platforms or support teams.

At Otsuka, we defy limitations, so that others can too.

We have an unwavering belief in doing more. In transcending expectations. In going above and beyond—under any circumstances—for patients, families, providers, and for each other. It’s this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day.
We believe that the bigger the challenge, the bigger the opportunity. We are doing everything in our power to live up to our mission of creating new products for better health worldwide in two important therapeutic categories: neuroscience and nephrology.

Job Description

The Sr. Solution Delivery Partner will collaborate with functional leaders to identify, qualify, and drive the adoption of technology solutions that achieve business operational outcomes and strategic goals. The Solution Deliver Partner will coordinate across various shared services groups within IT and other functions to successfully align, integrate, and enable new capabilities for Otsuka and our affiliates.

Core Responsibilities include but not limited to the following:

• Solution Identification: Leveraging the IT strategy and roadmap, identify technology opportunities to address process ‘pain points’, enable leading practices and technology-enabled improvement opportunities, and build business case for implementation IT initiatives. Create and own appropriate business-aligned documents and implementation plans.

• Business Analysis: The Solution Deliver Partner will prepare, lead and document the requirement gathering effort, decompose abstract and complex details/concepts into business and functional requirements, develop business cases with defined solution recommendations, evaluate and qualify opportunities, and define measurable business outcomes.  

• Project Management: Lead and manage projects from inception to completion. Develop project plans, timelines, and budgets, identify risks, provide progress updates and support stakeholder communications. Coordinate with cross-functional teams to ensure timely and successful delivery of solutions. Work with business stakeholders to plan, coordinate and support UAT and defect resolutions. 

• Solution Delivery: Work with technical teams to design and implement solutions that meet business requirements and with the testing team. Ensure solutions are scalable, sustainable, and aligned with industry best practices and technology strategies. 

• Project Documentation: Maintain comprehensive project documentation, including project plans, status reports, system documentation, and post-implementation reviews. 

• Subject Matter Resource: Provide techno-functional working knowledge to assist in evaluating improvements in business process and execution.  Maintain awareness of industry trends and provide recommendations to facilitate decision making and have knowledge for three or more functional areas.

• Process Expertise: Possess strong business processes and IT capability awareness to ensure optimal solution decisions to align technology with business priorities

• IT Connector: Understand who to