Core Ops Manager, Analytics & Insights (US)

Work Location:

Mount Laurel, New Jersey, United States of America

Hours:

40

Pay Details:

$91,000 - $136,240 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Analytics, Insights, & Artificial Intelligence

Job Description:

Core Ops Manager, Analytics & Insights leads the development, consolidation, and modernization of performance metrics and reporting across the Core Operations organization. This role is accountable for transforming financial and operational data into clear, actionable insights that support decision making, performance management, and operational excellence. The role also drives reporting modernization by moving away from manual, Excel based processes toward scalable, automated solutions.

Depth & Scope:

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Leads and manages a sizeable team of Analyst professionals and overall operation of a diverse group in an area of moderate risk, complexity or scope
• Ensures an integrated approach with other business management areas, broader organization, and enterprise as appropriate
• Deep knowledge and understanding of businesses/technology, and organizational practices/disciplines
• Sound to advanced knowledge of external competition, industry and/or market trends in relation to own function/business
• Focuses on short to medium-term issues (e.g. 6-12 months)
• Leads the Core Operations analytics and reporting function, with ownership of core performance metrics across the department.
• Responsible for consolidating complex financial and operational data from multiple systems into clear, actionable insights.
• Supports enterprise‑wide Core Operations objectives related to performance management, process effectiveness, and automation.
• Oversees analytics‑related initiatives and reporting enhancement projects across Core Operations
• Operates in a highly matrixed environment, partnering with Business, Technology, Risk, and Operations teams

Education & Experience:

• Undergraduate degree or advanced technical degree preferred (e.g., math, physics, engineering, finance or computer science) Graduate's degree preferred with either progressive project work experience, or;
• 5+ year of relevant experience; higher degree education and research tenure can be counted
• Experience supporting operations, analytics, performance management, or reporting functions.
• Experience working in regulated environments with an understanding of operational risk considerations.
• Demonstrated experience modernizing reporting processes within large, matrixed organizations.
• Proven leadership and team‑management capabilities.
• Strong project management skills with the ability to manage multiple priorities simultaneously.
• Ability to simplify complex financial and operational information for non‑technical audiences.
• Strong communication, stakeholder management, and problem‑solving skills.
• Strong experience with: Power BI, Power Apps / Power Platform, SQL, and Python
• Familiarity with data automation, reporting pipelines, and analytics modernization.
• Working knowledge of AI‑enabled analytics or emerging analytical tools is preferred.

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Customer Accountabilities:

• Manages team of Business Insights & Analytics professionals/specialists
• Ensures team collaboration with partners on business problems/issues and provides fact-based analytical advice that aligns to strategy and drives shareholder value
• Manages escalated client issues or priorities and reaches out to appropriate areas to resolve or minimize business problems/issues