Director of Infrastructure and Operations (Remote)

Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. As an almost 20+ year old FinTech company that has gone from start-up to industry leader, we know how to innovate, simplify, and value all people. We are a company founded on our grit and we are constantly looking to the future. As an ever-evolving group of entrepreneurs and technologists, we strive to do the right thing period in all aspects of our work. We are a subsidiary of PROG Holdings (NYSE: PRG), an exciting FinTech holding company, with three business segments including Progressive, Vive Financial, and Four, a Buy Now Pay Later (BNPL) platform.

We are currently hiring a Director of Infrastructure and Operations to help grow our company and ensure our mission is achieved!       

This role is a work from home position and can be performed remotely anywhere in the continental US or from our corporate office in Utah.  There will be occasional travel for corporate office visits, conferences, vendor meetings, or data center visits. 

Employee Value Proposition (EVP): PROG is dedicated to providing people with opportunity; opportunity for inclusive collaboration, opportunity for innovation, and opportunity for development.   

We Are: Prog Tech is the driving force behind our company’s technological evolution. We are passionate problem solvers and technical experts, working together to deliver impactful solutions. We pride ourselves on craftsmanship, continuous improvement, and collaboration. Our culture encourages experimentation, learning from failures, and delivering meaningful outcomes.   

You Are: A motivated and experienced professional ready to take the next step in your technology career. As the Director of Infrastructure and Operations you will be responsible for leading the IT infrastructure and operations team, ensuring the stability, security, and scalability of the company’s IT systems. This role oversees network infrastructure, cloud services, data centers, ITSM operations, while driving efficiency, reliability, and innovation in IT service delivery. 

What You’ll Do:  

• Develop and execute a strategic roadmap for IT infrastructure and operations to align with business objectives. 

• Lead and manage teams responsible for networks, cloud infrastructure, data centers and IT service management  

• Execute Cloud Migration Journey and exit out of datacenters.  

• Ensure high availability, performance, and scalability of IT systems, including disaster recovery and business continuity planning. 

• Hold high standards for achieving availability of all teams. 

• Ensure timely and effective resolution of IT issues. 

• Work closely with Information security team to Implement IT security policies and best practices to protect company data and systems. 

• Manage vendor relationships, contracts, and service level agreements (SLAs) for IT infrastructure services. 

• Monitor and optimize IT infrastructure costs while identifying opportunities for innovation and improvement. 

• Support