Senior Business Intelligence Analyst

Company Description

Are you ready to trade your job for a journey? Become a FlyMate!

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you! 

Who we are: 

Flywire is a global payments enablement and software company, delivering high-stakes, high-value payments across the global education, healthcare, travel and B2B industries.

Today, we’ve digitized payments for more than 4,000+ global clients in more than 140 currencies across 240 countries and territories around the world.  And, we’re just getting started!

With over 1,200+ global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

Job Description

The Opportunity:

We are looking for an experienced and detail-oriented analytical thinker to empower data-driven decision making at an exciting and fast-growing organization! As a Senior Business Intelligence Analyst, you will be responsible for developing and delivering insightful, actionable analytics to drive business decisions, optimize performance, and support strategic initiatives across the organization.  This is a truly cross-functional role supporting the reporting and analytics needs across all arms of the organization - including product, relationship management and sales, operations, and finance. The ideal candidate will feel comfortable managing cross-functional projects, have a deep technical understanding of a general BI stack, and be eager to dive deeper into the data to tease out actionable insights. The responsibilities of the role include:

• Help set a broad company vision for the way we communicate data and our value proposition to clients and stakeholders
• Design, develop, and maintain robust BI solutions to support data-driven decision-making.
• Analyze complex datasets to identify trends, patterns, and actionable insights. Provide strategic recommendations based on these insights to drive business growth and efficiency.
• Present analysis, findings, and recommendations to stakeholders, including senior leadership.
• Contribute to the design and development of the LookML architecture behind our Looker platform and ensure that data models are highly performant, accurate, and flexible to future needs of the organization.
• Collaborate with other Flywire teams (including Product, Finance, Operations) to understand business needs and develop flexible reporting solutions that seamlessly integrate with their day-to-day work.
• Monitor and triage incoming Analytics requests from across the business.
• Represent Analytics in broader company initiatives, ensuring key processes and reporting can adapt to any changes made in other parts of the business.
• Work closely with fellow BI Analysts to foster a collaborative environment: sharing best practices, offering constructive feedback, and ensuring the successful completion of projects through effective teamwork.

Qualifications

Here’s What We’re Looking For:

• 5+ years of experience in Business Intelligence, Data Analytics, or a related field
• Proven ability to work collaboratively and influence cross-functional teams
• Exceptional communication skills: You can explain even the most complex data insights to non-technical stakeholders.
• Excellent analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Extensive development experience with Looker business intelligence software (candidates with exceptional experience with other BI tools may also be considered)
• Experience in data modeling, SQL development and optimization
• Experience building data extraction and manipulation scripts in Python and/or R is a plus

Additional Information

What We Offer:

• Competitive compensation, including Restricted Stock Units 
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)