APPLICATION INSTRUCTIONS:

• CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.

• CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.

• If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.

Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.

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POSITION SPECIFICS​

Penn State Human Resources (HR) is seeking a professional, detail-oriented, and customer-focused Administrative Support Assistant (ASA)(Intermediate Support) to join our team. In this role, you will serve as the front-facing receptionist for our main HR building and provide essential administrative and operational support to the HR Shared Services Team. The ASA will work closely with the entire HR community, ensuring smooth operations by managing facilities, access, and support functions. This position is ideal for someone who thrives in a collaborative environment and is committed to delivering exceptional service.

RESPONSIBILITIES

• Serve as the receptionist to the HR building

• Act as Facilities Coordinator, handling maintenance requests and liaison to the building owners

• Provide calendar support, schedule conference rooms, and assist with Zoom/Teams meetings

• Prepare of agendas and meeting minutes

• Maintain and order supplies for three supply rooms and copy machines

• Coordinate new hire onboarding needs, including parking, keys and accesses

• Generate, prepare, and maintain reports, files, and spreadsheets

• Process PCard payments and travel expenses within SAP Concur

• Participate in special projects that contribute to the effectiveness of the assigned team

• Provide backup support for other Administrative Support Assistants within HR

This position offers a flexible work arrangement that combines remote and on-campus work. Questions related to flexible work should be directed to the hiring manager during the interview process.

REQUIRED QUALIFICATIONS

• Ability to work independently and collaboratively in a fast-paced environment

• Capacity to maintain confidentiality and exercise sound judgement and discretion

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and Zoom

• Willingness to learn job related software

• Strong attention to detail

• Excellent customer service skills

• Strong organizational, verbal, and written communication skills

MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS