Talent & Training Executive

Riggs Washington DC sits on the iconic downtown corner of Penn Quarter’s 9th and F Street in a historic building once home to Riggs National Bank. Each of the Hotel’s 181 guest rooms offers a playful nod to the building’s legacy. Riggs is home to the all-occasion European brasserie-inspired restaurant Café Riggs, as well as Silver Lyan – a subterranean bar from the internationally acclaimed Ryan Chetiyawardana, also known as Mr Lyan.

ROLE AND RESPONSIBILITIES

Technical / Operations

· Lead end-to-end recruitment processes for both properties, from workforce planning and job postings through candidate selection and onboarding.

· Develop and implement recruitment strategies and plans aligned with both properties’ staffing needs, budget, Lore Group hiring standards and business objectives.

· Write compelling job descriptions and vacancy postings that reflect Lore Group’s employer brand and attract high-quality candidates.

· Screen CVs, conduct initial interviews, and coordinate interview processes with department heads and hiring managers across both properties.

· Build and maintain relationships with hospitality schools, training institutions, and recruitment partners to create a strong talent pipeline.

· Organize and participate in career fairs, recruitment events, and industry networking opportunities to enhance Riggs and Lyle’s visibility as employers of choice.

· Actively source and approach passive candidates for hard-to-fill positions using proactive recruitment techniques.

· Manage the complete onboarding journey from offer acceptance through successful completion of probation period.

· Coordinate all aspects of new hire orientation and onboarding programs, ensuring an annual hiring and onboarding calendar is in place for the region and new team members are set up for success from day one.

· Deliver Lore Groups training programs across both properties covering mandatory compliance, service standards, and skill development.

· Facilitate onboarding sessions, culture training, complaint handling, and other essential basic learning modules.

· Maintain and update learning management system (LMS) records on Workday, tracking all training attendance, completion, and compliance requirements.

· Develop and support a network of department trainers in delivering role-specific and on-the-job training to ensure consistent quality and standards.

Financials / Business Strategy

· Develop and manage annual recruitment and training budgets in collaboration with the Regional Director of People and Culture and Regional Finance Director.

· Work with Lore Groups Head of Talent to track and report on key recruitment metrics including time-to-fill, cost-per-hire, quality of hire, and retention rates.

· Monitor return on investment for training programs and recruitment initiatives, adjusting strategies to maximize effectiveness and efficiency.

· Identify cost-effective recruitment channels and training solutions that deliver high-quality results within budget constraints.

· Contribute to strategic workforce planning by analyzing turnover trends, identifying retention risks, and recommending proactive talent strategies.

· Collaborate with department heads to forecast staffing needs and align recruitment and training plans with business growth and seasonal demands.

People / Culture

· Assist in the administration of the annual performance management process and cycle via Workday.

· Provide daily support in the People & Culture office to answer employee and manager queries to enhance performance and deliver the Lore family and spirit culture to all employees.

· Manages process and administration duties via Workday.

· Coaches to enhance performance and to improve the performance of new employees when onboarding them to the group.

· Champion Lore Group’s culture and values of