Executive Administrative Assistant - Payments Merchant and Institutional
U.S. BankAbout the role
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
Job Description
Executive Enablement & Strategic Support
Serve as a primary liaison for multiple executives, managing priorities, communications, and daily operational flow
Anticipate leadership needs and proactively resolve scheduling, conflicts, and execution barriers
Prepare executives for internal and external engagements, including briefing materials, talking points, and follow-ups
Calendar & Meeting Management
Own complex, high-volume calendar management across multiple leaders with competing priorities
Coordinate and manage executive meetings, including leadership forums, offsites, and enterprise-wide sessions
Drive meeting effectiveness through agenda development, material preparation, and action tracking
Communications & Stakeholder Coordination
Draft and manage executive communications, ensuring clarity, consistency, and alignment with leadership messaging
Act as a central coordination point for cross-functional teams, business partners, and external stakeholders
Manage follow-ups and ensure accountability on key deliverables and commitments
Operational & Administrative Leadership
Support execution of business rhythms including reporting, leadership updates, and planning cycles
Manage logistics for events, travel, offsites, and key leadership initiatives
Track and manage operational processes such as expense reporting, approvals, and organizational updates
Reporting, Insights & Execution
Assist in preparation of executive reports, presentations, and business reviews
Monitor and track key initiatives, ensuring timely progress and escalation where appropriate
Maintain organizational artifacts such as org charts, contact lists, and leadership materials
Core Competencies
Executive Presence: Professionalism, discretion, and ability to engage with senior leaders
Strategic Thinking: Understands business priorities and aligns support accordingly
Operational Excellence: Highly organized with strong attention to detail
Communication: Exceptional written and verbal communication skills
Problem Solving: Anticipates issues and proactively develops solutions
Basic Qualifications
- High school diploma or equivalent
- Typically five or more years of experience in administrative and support staff activities
Preferred Skills/Experience
- Well-developed reading, writing and mathematical skills
- Ability to manage multiple tasks/projects and deadlines simultaneously
- Demonstrated administrative and clerical skills
- Ability to identify and resolve exceptions and to interpret data
- Effective verbal and written communication and grammatical skills
- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selv
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