INCLUSIVE BY DESIGN

At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit.

We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process. 

do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy
Our employee resource groups: https://corporate.zalando.com/en/our-impact/our-employee-resource-groups

THE ROLE & THE TEAM 

 Zeos by Zalando is our B2B division which is currently offering to our partners: Zalando Fulfillment Solutions (ZFS), Zalando Shipping Solutions (ZSS), Zalando Returns Solutions (ZRS) and Multi-Channel Fulfillment (MCF).  

Our team’s goal is to drive strategic planning, data-driven decision-making, and business intelligence initiatives within the B2B, enabling informed insights and maximizing operational efficiency.

We are seeking a highly skilled and experienced Pre-Sales Manager who will play a crucial role in bridging the gap between sales and onboarding by understanding customer requirements, defining tailored solutions, and supporting the sales team throughout the customer acquisition process.

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)..

Requirement Discovery & Analysis

• Engage with potential clients to gather and analyze their technical and operational requirements.

• Organize, schedule, and identify subject matter experts for client discovery sessions.

• Conduct discovery sessions to understand client challenges, goals, and expectations.

Solution Design & Proposal Development

• Collaborate with cross-functional teams to develop customized solutions.

• Draft detailed scope of work documents, ensuring technical alignment.

• Provide input to commercial proposals, supporting the sales team in deal structuring.

Technical & Functional Consulting

• Act as a subject matter expert, answering client queries and explaining solution capabilities.

• Support sales teams in positioning features and services within the competitive landscape.

 Project Management & Handover Coordination

• Manage the timeline from pre-sales to onboarding, ensuring a seamless transition.

• Ensure that the implementation teams have clear documentation of the defined solution, scope of work and the committed timelines for go live.

Demonstrations & Presentations

• Deliver tailored product demonstrations showcasing how solutions address client challenges.

• Ensure alignment of sales messaging with product and operational capabilities.

WE’D LOVE TO MEET YOU IF...

• Strong understanding of B2B logistics, fulfillment, and supply chain ecosystems.

• Experience in solution design, technical sales, or pre-sales consulting in a SaaS or logistics technology company.

• Ability to translate complex technical concepts into customer-friendly solutions.

• Excellent project management and stakeholder coordination skills.

• Strong communication and presentation skills.