Senior Business Analyst - Global Payment Network, Pricing

Senior Business Analyst - Global Payment Network, Pricing

Global Pricing leads the development and execution of pricing policy strategy for Discover Network (DN) and Diner’s Club International (DCI) payment networks. Network pricing policy serves as the driver for network revenue and topline growth at Global Payment Network (GPN).

The Global Pricing team partners with GPN’s external facing teams to evaluate market pricing (interchange and network fees), review voice of customer feedback, and develop pricing rules, rates, and fees that are benchmarked to competitors. With this benchmarked approach in mind, pricing considers DGN products, technological capabilities, market perception, and industry news to develop and maintain a cohesive pricing strategy.

Additionally, the pricing team supports the end-to-end implementation of pricing policy and the consistent evaluation of the required pricing infrastructure. The pricing team strives for operational excellence, pricing integrity, and flawless execution.

This role will focus on the enhancement of pricing infrastructure and the pricing control environment. Role will take an analytical approach to ensuring operational excellence across pricing execution and support the development of innovation solutions to complex systematic changes. The role will support the large-scale strategic transformation projects within the pricing system infrastructure.

As a Senior Business Analyst at Capital One, you will apply your strategic and analytical skills to major company challenges. You will team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

General Responsibilities:

• Analysis: Identify business challenges and opportunities for improvement and solve for them using analysis to make strategic or tactical recommendations

• Product: Perform modeling/analytics to assist new product and pricing strategies for various lending products

• Marketing: Support direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Help build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go to market strategies

• Credit Risk: Support step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis

• Execution: Involve problem frame-works, develop hypotheses, test and analysis, solution development, scope operational feasibility, lead implementation efforts and develop a monitoring plan

• Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability

• Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management

• Strong business judgment, leadership and integrity: Should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business

• Strong communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills

• Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment

• Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus

Basic Qualifications:

• Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Stat