Supervisor, Registered Nurse - Cancer Clinic

Job Title:         RN Supervisor – Cancer Center

Department:    Cancer and Infusion

Reports To:     Oncology Regional Director - Systems

Location:         Cancer and Infusion Center

FLSA Status:  Non-Exempt

Job Summary:

Responsible for the daily operations of the Cancer and Infusion Center. Ensures the provision of patient-focused, high-quality care that is both efficient and fiscally responsible. Supervises nursing team. Leads with strong interpersonal skills and flexibility. Maintains consistent and up-to-date policies across locations. Takes the lead in process improvement efforts. Utilizes a systematic approach to nursing practice incorporating assessment, planning, nursing diagnosis, implementation, and evaluation in accordance with the Nurse Practice Act, recognized professional standards, and organizational policy.  Position will work a .3 Supervisor and .4 RN.  This is a perfect opportunity to work with a group of compassionate caregivers taking care of our community.  

Essential Duties & Responsibilities:

1. Provide professional nursing care to Oncology and Infusion patients in an outpatient/clinical setting in close partnership with clinicians.
2. Performs technical skills specific to assigned service area and other areas as appropriate.
3. Support clinicians with daily tasks (triage calls, test results, paperwork, etc.) and monitoring in-basket messages.
4. Communicate effectively with patients, families, and interdisciplinary team members to ensure coordinated, high-quality care.
5. Collaborate with other service areas to optimize patient flow and outcomes.
6. Participate in process and quality improvement initiatives
7. Perform other duties as assigned

Essential Duties & Responsibilities of All Leaders

1. Provide Leadership consistent with Hutchinson Health’s vision of Health as it could be, Affordability as it must be, through relationships built on trust. 
2. Maintain a consistent, visible and positive role within the organization. 
3. Ensure departments are in compliance with all laws and regulatory bodies.  Communicates and educates staff and develops processes to ensure compliance is continuously met.
4. Practices fiscal responsibility and cost control by monitoring and adhering to financial reports, forecasts and budgets.  Includes staff in continuous efforts of financial improvement.
5. Plans and delegates the work of others. Maintains appropriate staffing and follows service area productivity guidelines and expectations.  Involves staff in continuous efforts to identify and implement productivity and quality improvement initiatives.
6. Monitors patient experience, quality and/or customer service as applicable and involves staff in continuous efforts towards improvement. 
7. Follows HR policies. Interviews, hires, orients and trains new staff.  Supervises, coaches, counsels and appraises service area staff.  Retains solid and high performing staff. 
8. Facilitates communication and teamwork between departments to build relationships and facilitate department and interdepartmental success. 
9. Develops and tracks service area policies procedures, processes and competencies and communicates updates and changes regularly with staff.  Manages service area contracts per Contract Review policies. 
10. Perform all other related duties as assigned.

Essential Duties & Responsibilities for This Service Area Leader

1. Provide ongoing feedback, coaching, and training to staff based on performance metrics and service area trends.
2. Evaluate nursing functions and recommend policy or procedural updates to maintain compliance and regulatory standards.
3. Assist in developing and implementing annual service area goals and monitor progress toward completion.
4. Conduct or assist with employee performance evaluations in collaboration with the Oncology leaders.
5. Monitor staff workflows and promote a high level of customer and patient satisfaction.
6. Ensure open, two-way communication between employees and leadership, addressing staff concerns promptly.
7. Manage timekeeping, attendance, and related issue resolution.
8. Collaborate with the Oncology leaders and other internal leaders to improve workflows and patient engagement.
9. Lead and facilitate service area meetings.
10. Support system upgrades and service-area–specific software development.
11. Maintain leadership and clinical competen