Concierge Experienced for Luxury Residential Property

Job Description

We are currently seeking a Concierge Specialist to act as our company’s first impressions on it's residents, guests and visitors. It will be your foremost responsibility to greet all incoming residents, guests and visitors; assist them in their daily lives and help them with appropriate information that they need while maintaining a high level of confidentiality.

The shift we are looking to fill is:

Monday-Friday 7am-3pm

Skills & Abilities

• Ability to build positive relationships with high level of interpersonal skills
• Excellent talent to interact with people in a positive and courteous manner
• Strong written and verbal communication skills
• Ability to prioritize tasks according to importance in a fast-paced environment
• Multi-tasking capability without compromising on quality

* Must be able to lift boxes up to 25 pounds

* Must be able to work and stand on your feet for several hours
• Must be proficient in handling office equipment including complex multiple lined telephones, printers, photocopy machines, etc.
• Dependable, punctual and able to work flexible working hours.

Requirements

• Answer incoming telephone calls, determine the purpose of callers, and forward calls to appropriate personnel and departments.
• Greet visitors/guests/residents professionally, and determine their nature and purpose of visit.
• Direct and accompany visitors/guests/residents to appropriate destination or waiting areas.
• Monitors visitors’ access.

• Collect, sort, distribute and prepare correspondence, mail, messages and courier deliveries.

• Work closely with onsite manager as well as vendors and other visitors. This position will also require maintaining the hours and schedules of coworkers and having the flexibility to fill in when coverage is not available.

• Create and print fax sheets, memos, mail, reports and other documents.
• Take and resolve complaints from customers, residents and the public being positive to negative criticism.
• Support the Mission, Vision and core values of the company.
• May be required to perform basic clerical duties, such as faxing office notes and photocopying.

Experience

At least 1 year of related experience REQUIRED.

Benefits

We offer on the job paid training with opportunities for advancement within our company.

Uniforms provided that must be worn every day as part of our commitment to excellence and quality service.

PAY: $15 hourly.

EOE/ADA