Senior Software Engineer, Platform Experience Engineering

About Zscaler

Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. 

With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances. 

Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler’s purpose-built security platform puts a company’s defenses and controls where the connections occur—the internet—so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.

About the role:

Zscaler is looking for a Sr. Software Engineer to be a founding member and lead the technical direction for a new software development team in Platform Experience Engineering. In this role, you will drive the development of data and business intelligence platforms for debuggability, observability, and operability across all Zscalers products and clouds. 

Our mission is to build highly-available and performant distributed systems, capable of enabling quick issue identification, resolution, deflection, and prevention. Our ultimate goal is to ensure a smooth and seamless Zscaler experience for our customers.

As Sr. Software Engineer, you will design, code and maintain such innovative platforms. You will partner with the team’s engineering and product managers to drive the vision. You will also coach junior members of the team on development best practices

What will you do:

• Contribute to the long-term vision for the team’s engineering platform, including data transport, analytics and business intelligence.
• Lead the design and implementation of innovative distributed software platforms for debuggability, observability, and operability across all Zscalers products and clouds. 
• Drive and maintain a high bar for engineering excellence to support 4-9s availability 24/7 in a full DevOps model, including driving investigations to determine root cause and implement solutions.
• Work cross-functionally with product management and distributed systems engineering teams to complete large scale projects with impact across the company
• Operate in an Agile development environment
• Support the team’s engineering excellence by performing code reviews and mentoring junior team members
• Motivate and champion a strong team culture
• Natural at writing unit tests and integrating into CI/CD
• Diagnosed complex customer issues and take ownership of issue resolution

Requirements:

• Minimum 5 years of software development experience
• Experience in Core Java, Concurrency, Distributed Computing and Scalable web services
• Experience working with frameworks such as SprintBoot, JPA/Hibernate is very desirable.
• Experience designing RESTful services and APIs using frameworks like Jersey or Spring.
• Working knowledge of cloud infrastructure services on AWS/Azure/GCP
• Experience with scaling backend services using caching technologies such as Redis.
• Design backend messaging infrastructure using frameworks like Kafka.
• Experience with services deployed in cloud-computing environments, Azure, AWS or GCP.
• Knowledge of CI/CD tools (e.g. Bamboo, Jenkins Pipeline, or Spinnaker)
• Application or network monitoring knowledge is a plus (HTTP, DNS, ICMP, TCP and/or UDP).
• Bachelors and/or Masters in computer science or related field of study

Desired skills:

• Experience with any Graph Database like AWS Neptune, Neo4j, Spark Graphx, etc.
• Understanding of statistics and machine learning
• Handson experience working with Apache Kafka, Druid, Elasticsearch, Redis (or other distributed cache), PostgreSQL.

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills