Global View Manager

<p><br/>ADP, one of the world's largest providers of business outsourcing solutions in human resources, payroll, tax, and benefits administration solutions from a single source, is looking for a motivated Payroll Team Manager to join our team in Warsaw.</p> <p> </p> <p>By working in ADP, you will have the possibility to expand your network within a truly global and multi-cultural work environment and progress your career thanks to innovative training and development programs as well as multiple career opportunities in more than 40 offices worldwide.</p> <p> </p> <p>ADP is named one of the "Most Admired Companies" by FORTUNE® Magazine (2006-2020) and recognized Top 100 Companies for Remote Jobs (2018-2020)</p> <p> </p> <p><strong>Job Description</strong></p> <p>The Payroll Team Manager is responsible for leading, engaging, and supporting the team in day-to-day payroll processing and reporting activities. As Payroll Team Manager, you will ensure that payroll is processed timely and accurately using the agreed-upon standards and client requirements.</p> <p> </p> <p><strong>Key responsibilities:</strong></p> <ul> <li>Manage payroll team of 10 – 15 specialists</li> <li>Ensure the Payroll calendar is followed and understand the standard and the client’s payroll specifics</li> <li>Monitor and meet respective KPIs, follow on client’s SLAs, and drive improvement actions wherever necessary</li> <li>Strong ability to coach, proactively identify potential service gaps, develop action plans, and engage cross-company functions to maximize performance</li> <li>Communication with clients and supporting the team in managing expectations,</li> <li>Support the team in defining business priorities and the organization of work/tasks</li> <li>Ability to recognize and deal appropriately with sensitive and confidential information</li> <li>Establish and follow development areas for team members</li> <li>Manage schedule adherence, team productivity, capacity, and utilization</li> </ul> <p><strong>Required Experience:</strong></p> <ul> <li>BA/BS in a business-related field such as finance or accounting, or Business, or equivalent combination of education &amp; experience</li> <li>3+ years relevant experience managing a team with more than 10 direct reports</li> <li>Previous experience in client service and/or operations management is a plus</li> <li>Strong knowledge of MS Office tools such as Excel, Word, and PowerPoint</li> <li>Flexibility to support a global and fast-paced environment</li> <li>Excellent written and verbal skills with great attention to detail</li> <li>Ability to collaborate and work in a team environment, as well as independently, while adhering to processes and procedures</li> <li>Advanced English proficiency</li> <li>Leadership skills such as team engagement, people development, performance management, driving results and innovation, and transferring the strategy into daily operations</li> </ul> <p><strong>Optional:</strong></p> <ul> <li>Experience working with HR and payroll data</li> <li>Experience in departments such as Payroll, HR Outsourcing, or a Corporate environment.</li> <li>SAP Payroll knowledge</li> </ul> <p><strong>What we offer:</strong></p> <ul> <li>Stable employment in an international company based on a contract of employment,</li> <li>Modern and comfortable work environment,</li> <li>A challenging job and the possibility of continuous development,</li> <li>Constant support of an experienced team and training package,</li> <li>Adequate remuneration and additional employee benefits, and benefits (including private medical care, group insurance, and vouchers for holidays)</li> </ul>