Training Lead

Concept Plus is seeking a Training Lead to support a large scale training delivery effort.

Summary

Apply expert training lead/ management skills and specialized functional and technical expertise to guide project teams in delivering client solutions or to manage the day-to-day operations. Provide subject matter expertise in industry, process, or technology areas. Also act as a back-up trainer, when necessary, within and across ALCs. 

Primary Responsibilities:

• Lead a team of 6 Trainers located at Ogden Hill AFB to deliver training on MRO program.
• Work with MRO Program Manager and Training Lead team to ensure quality and consistency across sites, locations, and SOPs.
• Work with the Program Manager and Training Coordinator to support to perform site surveys, and other tasks as needed
• Play a crucial role in the team’s structure by providing the basis to pivot and adapt to changing circumstances, meet the needs of a “Shop-by-Shop” approach, and coordinate across the Training Team(s), Program Management, Government-directed SMEs and Training Support Personnel, and the MRO SI for continuous improvement.
• Support training teams learn the training materials, prepare for sessions, and be ready to execute training delivery.
• Own the responsibility for the implementation of the Training delivery Plan (TDP), helping Training Teams align to the TDP, integrating feedback from training surveys, and acting as a back-up trainer as necessary, and being an engine for continuous improvement for the program.
• The Training Lead’s additional experience and qualifications allow the Training Teams to move quickly, adapt to a variety of circumstances, and integrate new practices and insights into training delivery.
• The Training Lead will also participate in full onboarding and immersion activities and support the individual Training Teams with developing and maintaining site-specific SOPs for senior trainers and SMEs in preparation for implementations and when system changes drive ad hoc updates
• Manage the full understanding the personas of different user groups; to best help position training teams for shop-by-shop training.
•  As a backup trainer, the Training Lead will be able to provide training to end-users, currently in the maintenance and financial fields. Training course materials will be Government- provided and Contractor shall
  ensure that all training supports and meets the learning objectives as established by the Government. Training is conducted with Government-provided MRO Subject Matter Experts (SMEs) providing Over-the-Shoulder (OTS) support during training classes. The SMEs will be responsible for supporting Contractor-led training with operational and technical insight.

Required Experience:

• 10+ years end user application training experience in a classroom setting
• 5+ years of Oracle ERP training experience
• 5+ years training management experience
• BA/BS Required

Required Qualifications:

• Excellent communication and public speaking skills
• Ability to work both in a team and independently.
• Good time management skills to plan and organize teamwork.
• Fluently read, write, understand, and speak the English language.

Preferred Qualifications:

• Training Material Development for classroom training
• Proficiency and knowledge of training delivery methods
• Conflict Management
• Strong interpersonal and communications skills

Concept Plus is a consulting firm headquartered in Fairfax, VA. We are an Oracle Gold Partner, offering deep technical expertise, combined with business insights and an experienced team focused on providing technical solutions for our clients. We are proud to have been recognized as one of the "25 Most Powerful Oracle Solution Providers" in the area! We offer great benefits including competitive pay, comprehensive health insurance, dental and vision insurance, paid life insurance, paid time off, 11 paid holidays, bonuses, tuition reimbursement, unlimited training, and the opportunity to work in a collaborative, flexible, innovative environment! For additional information about our dynamic organization, please visit our website at www.conceptplus.com.

Concept Plus is an Affirmative Action/Equal Opportunity Employer. As such, we will give your application full consideration without regard to your race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by federal, state, or local law