Assistant Director of Clinical Services

ABOUT THE DEPARTMENT:

The Cambridge Community Safety Department’s (CSD) mission is to provide additional services to enhance the community’s health and well-being. We value compassion in our prevention and intervention efforts. 

The Community Safety Department is guided by the following values:

• We are continuously learning, evolving and reimagining our approach in order to best meet the needs of the community we serve. We embrace a growth mindset and value curiosity, humility, and our shared humanity.
• We commit to living restorative practices such as building empathy, compassion, trust and mutual respect in all we do.
• We center relationships, partnerships, authentic collaboration and joy in our work. We are guided by the wisdom, insights, and experiences of those who came before us and those who are doing the work today to build solutions community-wide. We are intentionally laying groundwork for the future we envision.
• We are consciously not reproducing systems of oppression. We aim to create equitable, anti-racist, and non-discriminatory ways of serving our community.
• We acknowledge the historical implications of the criminal legal system and the harm it has done to our communities. With this understanding, we value the dignity and humanity of all people.   

The new Community Safety Department is hiring non-public safety personnel who will provide key community services focused on behavioral health crisis (mental health, developmental disabilities, and substance use), violence prevention and intervention, and overall wellness. The Department provides an alternative response model for non-violent behavioral health crises with specialized field teams who serve as a primary response. These specialized teams employ their training as well as lived experiences to provide immediate support to individuals in crisis.

The City established the CSD in response to a City Council policy order to develop an unarmed alternative response program, as well as in response to community concerns about supporting Cambridge’s most vulnerable residents and enhancing violence prevention effort. Check out cambridgesafety.org for more information about CSD.

ABOUT THE ROLE:

The purpose of this position is to provide clinical and programmatic leadership for the CARE team and assist with the overall functioning of the Community Safety Department. The two Assistant Directors of Clinical Services (ADCS) perform supervisory duties that ensure the quality of clinical work and empower staff to advance to further levels of competency. They train CARE team staff to provide crisis intervention services and assess children, adolescents, and adults in crisis, with the goal of immediate symptom reduction, stabilization, and restoration to a previous level of functioning. The ADCS’s work with the CSD Leadership Team to set the tone in creating a work culture of compassion, learning, mutual respect and humor. The ADCS’s report to the Director of the Community Safety Department. The ADCS’s will lead by example in valuing the experiences and perspectives of all members of the team. The ideal candidate will be flexible, adaptable, eager to learn, willing to give and receive direction with comfort and ready to lead an innovative approach to public safety. The ADCS’s will also be a resource not only to the CSD, but to City of Cambridge Employees. 

 ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Train and supervise employees to ensure adherence to CSD procedures and clinical functions 
•   Supervise direct reports in crisis intervention services to individuals in crisis
• Ensure documentation quality, completion and compliance at all times, as well as monitor timelines and CSD policies and procedures. 
• Ensure compliance with all applicable laws and requirements related to service delivery policies, practices, and reporting standards
•  Responsible for performance feedback and formal evaluation, and disciplinary action in consultation with CSD Leadership Team
• Develop, coach, guide, and determine individual performance expectations for direct reports
• Monitor, manage, and is accountable for productivity goal and concerns of direct reports
• Assess and deter