Senior Business Applications Administrator

Senior Business Applications Administrator

We are seeking a Senior Business Applications Administrators to support and improve a business-critical suite of technology solutions used and relied upon by personnel across the organization. 

A hybrid telework schedule will be considered for this position; hybrid is defined as a pre-determined blend of working from home and in the office.
*This position is eligible for relocation assistance

Live and Work Here!

Some of the ways in which you will make an impact include:

• Creating and maintaining plans for mission-critical technology applications to ensure uninterrupted daily operations and successful improvements through projects and configuration changes
• Conducting thorough application testing to validate functionality, ensure quality, and confirm successful implementation of enhancements and configuration changes
• Serving as the liaison between end users and technical programming support/vendors for software applications
• Gathering requirements and analyzing business and user needs around application functionality, usability, and interface
• Documenting requirements and translating into functional application specifications
• Leading implementation teams on developing application improvements
• Resolving, developing, and implementing new processes within assign applications' functionality
• Creating and modifying applicable application policies and procedures
• Defining security levels/roles for assigned applications
• Guiding, advising, training, and coaching less experienced business application administrators
• Provide technical assistance to end users
• Required to take part in a scheduled on call rotation with eligibility for standby compensation

Who You Are...ideal candidates will come with relevant and progressively responsible experience administering, supporting, or developing business applications, or in a relevant Information Technology environment and the ability to quickly and independently identify and learn details of new technologies and processes.

Additionally:

• Experience with Oracle MDM or Oracle CC&B is preferred 
• Experience with Salesforce, Milestone CSS, Genesys, or KUBRA is valued
• Database query (SQL), data analysis, business automation, and testing skills are valued
• Functional understanding and working knowledge of IT Services and Support
• ITIL certification is valued

What does this opportunity offer?  You will serve as a liaison between technology users, business stakeholders, Information Technology Services, and external vendors. If you enjoy serving as the bridge between technology and business users, along with enhancing the usability of applications for users, this may be the opportunity for you!

The military job codes/duty codes most closely related to this role are:  25A, 25G, 26A, 26B, 36B, 37A1, 37A2, 37A3, 37A4,17C1, 6421, 6423, 6425, 6427, IT, 9635, 9934, 9975, 9985

Who We are...A century ago, our city leaders laid the foundation for the utility service we provide to our community today.  In order to maintain safe, reliable utilities for our city, we as a company consider safety of paramount importance. 
Colorado Springs Utilities cultivates a work culture dedicated to innovation, collaboration, and synergy. Our employees know they make a difference every day by providing critical services to the public while living and working in a city consistently rated as one of the best in the United States. We utilize today’s talent to build a better tomorrow.  

PHYSICAL REQUIREMENTS/WORKING CONDITIONS:
-    Exerts up to 10 lbs. of force occasionally and/or small amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
-   Positions in this class typically require talking, hearing, seeing and repetitive motions within an office working environment.

Our Commitment to Our Employees…
Our people are the heart and soul of Colorado Springs Utilities.  They keep the lights on, gas flowing, water coming in, and wastewater leaving.  We don't just say people are important – we prove it!  That’s why we are honored to invest in protecting the health and financial security of our employees and their families through our rich