Customer Care Call Center Specialist
Camden National BankAbout the role
Live here. Play here. Bank here. Work here.
If you’re looking to build your career at a forward-thinking organization with deep community roots and a vision for growth, success, and giving back, you’ve come to the right place.
Get to know us:
We’re your local community bank—and have been since 1875—that is committed to providing excellent customer service and giving back to our communities.
We foster a collaborative, inclusive work environment as part of a close-knit team where your voice is valued and heard.
Our highly engaged employees are rewarded for their performance and have ample opportunities for cross-training and advancement within the organization.
We’ve been named one of the best places to work in Maine, and offer robust benefits focused on your holistic well-being.
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We want to get to know you:
Are you looking to expand your banking experience or ready to transfer your customer service skills into a new industry? If any of the below ring true for you, the Customer Care Specialist role may be a perfect fit for you!
- Are you passionate about helping others and providing exceptional customer service to a variety of customers over the phone?
- Are you looking for variety in your day-to-day and thrive at multi-tasking?
- Are you tech-savvy and have excellent attention to detail in a fast-paced environment?
- Are you someone who enjoys problem-solving and providing timely resolutions while maintaining a positive attitude?
- Are you looking to work on a highly engaged team who likes to have fun?
- Are you looking to join an organization that invests in its employees and offers ongoing training for the job that sets you up for success?
- Have you been searching for a company that rewards high performers, offers cross-training, and prioritizes promoting from within?
If so, we are seeking an individual eager to join our team as a Customer Care Specialist!
No previous banking experience is required, we will train you!
Are you motivated by a position where you can:
- Provide smart friendly customer service to customers over the phone,
- Assist customers with their banking needs and maintain a knowledge of a variety of bank products and procedures,
- Navigate multiple computer systems, multi-task, and document outcomes during and after calls,
- Collaborate with other departments across the bank to assist with customer’s needs and solve problems and,
- Offer advice to our customers to deepen their relationships.
If you're eager to take initiative and bring a positive attitude, we invite you to transfer your skills and become a part of our team!
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Our comprehensive total rewards package offers something for everyone!
- Robust medical, dental, and vision insurance packages
- Generous time off, including paid federal holidays and paid day off for your birthday
- 401(k) retirement savings plan
- Tuition reimbursement, professional development, and career growth opportunities
- Employee assistance program
- Comprehensive wellness program
Pursue a career at Camden National Bank and apply today. We can't wait to hear from you!
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We are guided and inspired by our Core Values:
- Honest and Integrity above all else
- Trust built on fairness
- Service that creates remarkable experiences
- Responsibility to use our resources for the greater good
- Excellence through hard work and lifelong learning
- Diversity realized through inclusion and respect
Equal Opportunity Employer
Employment with Camden National is on an at-will basis, meaning employment is not guaranteed fo
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