Advanced Pharmacy Tech, Retail Pharmacy, Full Time, Days

Inspire health. Serve with compassion. Be the difference.

Job Summary

Under the direction of a pharmacist, a pharmacy technician performs pharmacy-related functions in compliance with departmental policies and procedures and participates as an active member of the pharmacy team to provide pharmaceutical care for patients. Accountabilities include a combination of the following: Hazardous compounding as a significant portion of schedule hours, system/automation support that does not expand across the entire health system and/or purchasing or inventory control responsibility at the site level. Shift/site lead roles within their respective workplace are also considered within the Pharmacy Technician Advanced role at sites with less than 350 registered acute care inpatient beds.

Essential Functions

• All team members are expected to be knowledgeable and compliant with Prisma Health's purpose:  Inspire health.  Serve with compassion.  Be the difference

• Performs all technician functions specific to the space that the pharmacy technician is responsible for supporting

• Hazardous compounding as a significant portion of scheduled shifts

• Interprets and prepares medication orders by filling provider orders, medication kits/trays, automated dispensing cabinets, and floor stock requisitions.  Accurately completes the cart fill and code tray refills.  Handles all controlled substances in compliance with regulations and policies.         

• Demonstrates proficiency with work-related computer and automation skills through problem solving for automated dispensing cabinets, inventory management technology, label printers, unit dose packing machines, IV room automation, and other pharmacy-specific technologies. Accurately enters patient charges and credits as well.                                                                                                                                                      

• Contributes to the financial and operational well-being of the institution through management of inventory systems both perpetual and manually maintained

• Shift/Site technical leadership at acute care sites with less than 350 registered acute care inpatient beds or less than 8 technicians (retail)

• Contributes to an efficient pharmacy work environment by providing excellent customer service to include but not limited to answering the phone within three rings, servicing the pharmacy window in a timely and accurate manner, maintaining a clean and orderly work area, and being at work and prepared to start working at the beginning of each shift.

• Participates in training of new personnel and mentorship of new pharmacy technicians and pharmacy interns.

• Creates patient profiles in multiple software systems (dispensing software, patient management software, cover my meds, etc.)

• Conducts benefits investigations on all specialty prescriptions

• Assists pharmacists with prior authorizations/appeals

• Clarifies orders with pharmacist and/or providers as necessary

• Coordinates initial fills and refills for all specialty medications

• Educates patients/caregivers to specialty pharmacy services

• Facilitates/schedules delivery of medication to patients (home delivery or intercampus courier)

• Documents progress in various software platforms (EMR, patient management software, dispensing software, etc.)

• Follows up with office practices and/or patients to ensure receipt of medication

• Orders and maintains inventory of medications as needed

• Complies with all established policies/procedures for medication concierge program workflow to support Prisma Health discharges

• Creating a pharmacy-driven program for Prisma patients that works through medication assess barriers prior to discharge (i.e. cost, prior authorizations)

• Refining discharge medication assesses opportunities

• Aid in the auditing and compliance of the 340B program focused on mixed-use settings

• Acts a liaison between the 340B program leadership and site level leadership, including the education of staff on best practices and helping to steer sites towards compliant procedures 

• As required, participates in site visits and discussion in the addition of new 340B sites as requested by the system 

• System and Automation Support Roles that do not expand across the entire health system that may include the following areas:  Informatics Support, Automated Dispense Cabinet Support, Billing/Charging Support and specialized roles as approved by the Pharmacy Direc