Lead Employee Relations Consultant

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Challenge
As a Lead Employee Relations Consultant, you'll be a key member of the Americas Employee Relations team. Reporting directly to the Manager, Employee Relations, you will partner to drive critical initiatives and resolve complex employee relation concerns. This role requires a high level of subject matter expertise, particularly in independently handling critical and detailed investigations and employee concerns, and leading projects across the broader global Employee Relations organization.

The Opportunity
You will independently navigate complex employee relations matters, including performance management, investigations, conduct and conflict resolution, and support Employee Relations Managers in providing direction and recommendation in their respective teams. Building strong partnerships within the Employee Relations team, various management levels, HR Business Partners, Employment Counsel, and other internal partners will be essential to drive thoughtful and impactful resolutions. Your ability to influence change, provide strategic guidance, have creative solutioning, and implement standard processes will be critical to your success in this role.

What You’ll Do
● Act as a trusted adviser, driver, and subject matter expert on the resolution of workplace investigations, performance and conduct concerns, conflict resolution, and exit matters.
● Have a deep understanding of company culture and values and leverage that to provide thoughtful consultation to the Employee Relations Consultant team and key partners, such as HR Business Partners, Employee Experience COEs, managers and leaders.
● Lead regional ER projects and initiatives and contribute to global projects.
● In partnership with Employee Relations managers, support and partner with Employee Relations Consultants teams on development, onboarding, and complex issues, including investigations. When needed supervise progress by coaching on cases, reviewing documentation, influencing partners, and resolving issues timely.
● Support the delivery of data and insights, including sentiment reporting, quarterly business reviews, and ad-hoc requests.
● Continuously monitor and review policies and processes, proposing and implementing solutions to reinforce standard processes.
● Act as point of contact for partners, elevated concerns and complex cases as needed.

What You Need to Succeed
● Expertise in fast-paced environments, cross-functional teamwork, and creative problem-solving.
● Strong relationship building skills and ability to concisely share information and influence change.
● Significant experience leading high-priority employee relations activities, including performance management, investigations, and related matters.
● Excellent verbal and written communication skills, with the ability to document case notes, investigation summaries, and correspondence effectively.
● Effective influencing skills and presence with senior leaders and partners.
● Ability to review concerns holistically, anticipate issues, and diagnose root causes through active listening and inquiry.
● Good judgment in problem-solving, decision-making, and involving the right individuals at the right time.
● Ability to work autonomously and as a team, developing strong professional relationships across diverse organizations.
● Strong project management skills and experience influencing cross-functional teams.
● Dedication to helping peers, employees, and managers succeed, aligned with what we value.
● Sense of humor and capacity to work enthusiastically across diverse organizations.
● Proven understanding of Federal, State, and Local regulations; ADA and Leave of Absence.
● Bachelor's degree, JD, or equivalent experience preferred. Employment Law background, SHRM PHR, AWI Workplace Investigator Certifica