Community Engagement Specialist II, Economic Mobility and Opportunity

Position Title: Community Engagement Specialist II

Organization: Jewish Family Service of San Diego

Department: Economic Mobility and Opportunity

Position Type: Full-Time (37.5+ hours/week), Non-Exempt

Work Setting: Remote

Reports To: Director of Economic Mobility and Opportunity

Pay Range: $24-$26/hour 

Total Compensation: 

In addition to standard pay, compensation for this position includes:

• Comprehensive, low-cost healthcare coverage for employees
• Generous employer 401(k) contributions
• Employer-covered life insurance

Time Away from Work:

Being able to take time away from work is critical in bringing your best self to work. Time off benefits for this position include:

• Paid vacation time and sick leave
• 15 paid holidays, including Federal and Jewish holidays (as long as the holiday lands on a normal scheduled work day), and floating holidays
• 2 Wellness Days to be taken any time during the year to support employees’ mental wellness

Position Overview: 

JFS is looking for a compassionate, mission-driven individual who has a passion for building community to be a Community Engagement Specialist team lead supporting our guaranteed income and cash transfer projects.  In this role you will provide leadership for community engagement activities for exciting research-based programs that represent an innovative approach to address the experience of poverty. In this critical role, you have the opportunity to use your skills to deepen JFS connections to the communities we serve. The Community Engagement Specialist II plays an integral role on the team by helping develop and implement community engagement plans that strengthen relationships and build new connections with stakeholders. In this role you will provide day-to-day program support for multiple divisional programs in coordination with colleagues as well as conduct outreach to community members to incorporate community input into programs and services. You will use your ability to implement, organize, and manage engagement strategies, such as community presentations and events, focus groups, surveying, and listening sessions to support community engagement. This position will also support the onboarding of volunteers who are interested in working with the Economic Mobility and Opportunity department.

Responsibilities:

• Coordinates the implementation of volunteer onboarding and engagement efforts
• Acts as a Team Lead helping plan specialists’ daily responsibilities and support their execution
• Develops ongoing participant engagement plans in partnership with the Program Coordinator
• Identify issues and obstacles that prevent the department from mobilizing initiatives and creating opportunities; create plans to overcome these issues with long-term sustainable solutions
• Promote ideas – act as a representative to promote departmental practices, initiatives, and goals
• Provide opportunities for all community members to play meaningful roles in events and discussions that are hosted throughout the year
• Conducts participant and community outreach, engagement, and supports event planning and set up
• Work in partnership with Program Coordinators and Analysts to identify opportunities to collaborate, layer and leverage existing programs for the purpose of maximizing lasting community impact
• Support the execution of meetings, forums and focus groups with community members, clients, and partner organizations
• Work internally across the agency to communicate departmental activities and opportunities as directed; works externally with the agency Marketing team to create newsletters and leverage social networks
• Build upon existing community engagement efforts and identify new opportunities to expand efforts with a focus on equity and access, especially in traditionally underserved communities
• Assist with the execution of program design and implementation activities across all programs including enrollment and off boarding of program participants
• Triage participant, community, and partner inquiries
• Other duties as assigned

Skills/Experience/Abilities that are a Must-Have:

• Desire and ability to work with a culturally diverse group of people, particularly marginalized communities
• Have a need to be creative and unafraid to try out new ideas
• Excellent communication skills with ability to coordinate across multiple teams
• Comfort with conducting presentations in community settings and honing presen