Senior Business Analyst

Firm Summary

White & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be.

With lawyers and staff operating from more than 47 locations, working in virtually every country of the world, we have invested heavily in building a high-quality full-service practice competing at the top of the market. We are distinguished by our on-the-ground presence in the world’s key financial markets and our strengths in handling complex cross-border work.

It’s not just about our global network of offices and shared services centers; it’s the global interconnectedness of the Firm that our people, and our clients, value most. We work well together across geographic and practice boundaries. It’s one of the reasons we attract and retain cross-border work. And why we attract a diverse group of people.

Our lawyers are globally minded, enterprising, collaborative and committed to excellence. Diversity is a core value of our Firm and it has been recognized with numerous awards and top rankings around the world. Our people represent 90 nationalities and speak 80 languages.

Position Summary

The role of the Senior Business Analyst (BA) is to assist in the creation and documentation of project definition and goals. The PMO BA will work with stakeholders to ensure the project scope is designed based on the required outcome.  The PMO BA is responsible for owning and contributing to projects throughout all phases of the project lifecycle e.g., requirements specification, risk assessment, user acceptance testing and sign off and rollout. This position must provide an analytical viewpoint to achieve results that will support the Firm.  This role is not an “order taker.”  The PMO BA must cooperatively challenge the status-quo.

Duties and Accountabilities1

General Responsibilities: 

• Understand business needs, collect and document data and business requirements, use cases, system workflows, process mapping and diagram building, gathered through our Project Management and Relationship Management functions.
• Build documentation to describe statements of the goals, objectives, or needs of a particular stakeholder or group of stakeholders.
• Validate requirements and identify design options, collaborate with technical teams and vendors to understand relevant technologies and integration requirements. Translate user requirement into system requirements, ensuring alignment with stakeholders and IT resources.
• Generate innovative solutions to business problems and propose recommendations that align with strategic business and technology objectives.
• Support the development of test and implementation plans with our Quality Assurance function and support coordination of system enhancements and project testing. Collaborate with developers/engineers, technical teams, and vendors to understand cloud technologies and requirements relevant for integration.
• Contribute to new product or system evaluations, review projects post-implementation for compliance, effectiveness and possible enhancements.
• Develop technical training programs and conducts user training
• Should support our Technology guiding principals:
  • Exhibit a ‘Can Do’ positive attitude; ensure that we are listening to our internal clients’ requests and are reacting positively to how we can help
  • Personal Development:  demonstrate passion and our enthusiasm for what we do.  We must take the initiative in managing our careers and developing our personal and professional goals
  • Understand the Business:  understand practice and the business of law and how we can assist our internal clients in both areas 
  • Respond immediately to the Clients and Coworkers: demonstrate respect for all you work with by providing timely responses to inquiries   
  • Follow-Thru: Do what you say you will do, when you say you will do it.
  • Follow-Up: Make sure the customer is always satisfied.  To be sure – ask them!
  • Be Mindful of Costs: Be focused on what we are spending and why. 
  • Communica