Senior Instructional Designer

What We Need
CORPAY is currently looking to hire a Senior Instructional Designer within our Learning Design division. This position falls under our Sales Operations line of business and is located in the Atlanta, GA area. In this role, you are the Chief Architect of our sales learning factory. You won't just contribute to assessments; you will own the end-to-end building of the tools our sellers use to win. This is a high-visibility, 'hands-on-keys' role where you translate complex business strategies into high-impact, tactical training assets for our global revenue teams. You will report directly to Director of Learning Design, US Revenue Enablement and regularly collaborate with the team and other departments.

How We Work
As a Senior Instructional Designer, you will be expected to work in a hybrid environment. CORPAY will set you up for success by providing:
• Assigned workspace in the Atlanta, GA office.
• Company-issued equipment + remote access

Role Responsibilities
The responsibilities of the role will include:
Instructional Design & Development
• Contribute to the needs assessment and owns design, development, and delivery of training materials and performance support resources.
• Diagnose performance gaps and rapidly prototype custom learning solutions that solve real-world sales friction.
• Build and deploy a blended portfolio of in-person, virtual, eLearning, video, job aids, and other web-based training solutions.
• Architect scenario-based simulations and gamified challenges that force sellers to practice the move before they get in front of a customer.
• Produce comprehensive instructional documentation including training plans, high-level and detailed design documents, scripts, and storyboards.

Collaboration & Consultation
• Consult and collaborate with Enablement Strategy + Execution Managers to assess training needs and create meaningful, scalable learning solutions.
• Partner with Subject Matter Experts (SMEs) to gather content, ensure accuracy, and manage expectations throughout the design process.
• Extract and translate technical jargon from product SMEs into high-energy, value-based seller-speak that actually lands in the sales teams.
• Coordinate with internal learning teams to deliver train-the-trainer programs and supporting resources.
• Partner with Enablement partners to develop assessment strategies and measure program effectiveness.

Content Maintenance & Quality
• Help maintain learning assets to ensure content remains accurate, relevant, and aligned with current processes.
• Update, refine, and curate existing course materials to improve clarity and effectiveness.

Qualifications & Skills
• Bachelor’s degree in Instructional Design, Educational Technology, Web Design, or related field preferred.
• CPLP, ATD, or other relevant professional certification is a plus.
• 5+ years of experience as an Instructional Designer.
• A power-user portfolio demonstrating your ability to build complex variables in Storyline, sleek UI/UX in Rise, and professional-grade video in Camtasia/Adobe.
• Expertise in instructional design, adult learning theory, and educational development.
• Extensive experience applying methodologies such as ADDIE and/or SAM.
• Proven ability to design learning programs from needs analysis through implementation and evaluation.
• Experience developing scenario-based, experiential, and practice-based learning.

Core Skills
• Strong consulting and facilitation capabilities.
• Ability to extract and synthesize content from SMEs.
• Advanced writing, editing, and presentation skills.
• Strong project management and organizational skills; able to manage multiple deadlines.
• Knowledge of modern learning strategies, delivery methods, and blended learning approaches.
• Ability to work collaboratively within a team environment.

Technical Skills
• Proficiency in:
◦ Brainshark
◦ Articulate 360 (Storyline, Rise)
◦ Adobe Captivate
◦ Camtasia
◦ Adobe Creative Cloud
◦ Audacity
• Proficiency with Learning Management Systems (LMS).
• Graphic and web design experience preferred.

Industry Knowledge
• Working knowledge of financial services and call center environments are preferred.

Benefits & Perks
• Medical, Dental & Vision benefits available the 1st month after hire
• Automatic enrollment into our 401k plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time
• Employee discounts with major providers (i.e. wirele