Project / Program Management Information System (PMIS) Manager

Company Description

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There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

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Job Description

Do you have experience leading cross-functional teams through Project/Program Management Information System (PMIS) implementation lifecycles? Do you enjoy working closely with clients to solve their biggest challenges? Do you like getting into the weeds of defining business processes and designing better ways to do things? Do you thrive when implementing systems that reduce wasted time, eliminate bad data, increase transparency, and improve overall delivery?
 
AECOM is seeking a PMIS Manager to support the Chicago Department of Water Management (DWM) with their multi-billion capital improvement program (CIP) management. This is a key position within the Program Controls team. The PMIS Manager will be responsible for leading a team in transforming the program’s PMIS by developing actionable insights to support continuous system enhancements that support continuously improving DWM CIP delivery.  This position will apply overall program controls experiences with emphasis on directly managing PMIS system updates, implementation, maintenance, user support and continually enhancing application capabilities.

The responsibilities of this position include, but are not limited to:

• Lead the discovery, design, testing, implementation, training, and rollout phases of PMIS software implementation.
• Translate documented program delivery requirements into system configurations, software business process workflows and reporting metrics (workflows, data dictionaries, use cases, reports, dashboards etc.).
• Evaluate a range of systems and tools currently supporting program/project delivery such as Primavera P6 and other DWM financial management tools and define requirements for enhancements and improved integration.
• Lead the PMIS configuration of solutions to ensure documented requirements are met.
• Lead the PMIS teams to perform numerous tasks such as: CIP project setup; user account permissions/provisions; project/account/workflow configuration changes;
• Develop supporting documentation (user guides, training materials, user acceptance test plans, etc.).
• Provide user training and technical support to DWM stakeholders on PMIS use and interface with other program delivery system.  
• Work closely with dynamic stakeholder teams to define and document as-is business processes, critical performance metrics, and program/project control requirements.
• Provide subject matter expertise to cross-functional teams of junior and mid-level business analysts, data analysts and software developers as well as key client stakeholders.
• Use critical thinking, data analytics, and business analysis techniques to examine existing business processes and to make recommendations for improvement.
• Lead and facilitate stakeholder requirements gatherings and accurately document business processes.
• Lead assimilation of DWM stakeholders needs and translate them into software business requirements.
• Effectively communicate orally and in writing with all levels of an organization including senior managers and executives.
• Act as the DWM liaison to the PMIS software vendor coordination on product updates, fit-for-purpose configuration and technical support.
• Work independently by leading the management of PMIS through dynamic and collaborative team environments.

Qualifications

Minimum Requirements:

• Bachelor's degree and 6+ years of relevant experience or demonstrated equivalency of experience and/or education.

Preferred Requirements:

• Master’s degree in a related field.
• 6+ years of professional software business analyst or project controls experience.
• 4+ years of experience in leading teams with up to six people.
• Strong technical aptitude related to Program Controls environment