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Case Manager, Part-time
Boston Health Care for the Homeless ProgramUnited Statespart_timeVerifiedPosted 5 Mar 2025
💰 $44,140/yr
About the role
Who We Are:
Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community’s most vulnerable—and most resilient—citizens.
From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face.
Job Summary:
Hours: Part-time hours, Monday - Friday between 8:30am to 5:00pm
Union: Yes
Union Name: SEIU
Patient Facing: Yes
This Case Management position is an opportunity to work as a part of a vibrant multidisciplinary team at Boston Healthcare for the Homeless Program (BHCHP)—a program recognized nationally for its innovative programming and provision of the highest quality health care for people experiencing homelessness. This work is a part of a new initiative that provides additional medical and case management services to a panel of BHCHP patients who are over the age of 64. This role is based in the community and serve as a vital link connecting senior homeless individuals with primary care as well as services that address social determinants of health needs. The Case Manager will work closely with other care team members and will be responsible for engaging their enrollees regularly, mostly face to face, and making sure that the enrollee is getting connected to vital services and progressing towards their goals.
This position is funded until the end of June 2026 with the possibility of renewal. If this funding is not renewed, it will end June 30, 2026.
Primary Duties and Responsibilities:
Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community’s most vulnerable—and most resilient—citizens.
From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face.
Job Summary:
Hours: Part-time hours, Monday - Friday between 8:30am to 5:00pm
Union: Yes
Union Name: SEIU
Patient Facing: Yes
This Case Management position is an opportunity to work as a part of a vibrant multidisciplinary team at Boston Healthcare for the Homeless Program (BHCHP)—a program recognized nationally for its innovative programming and provision of the highest quality health care for people experiencing homelessness. This work is a part of a new initiative that provides additional medical and case management services to a panel of BHCHP patients who are over the age of 64. This role is based in the community and serve as a vital link connecting senior homeless individuals with primary care as well as services that address social determinants of health needs. The Case Manager will work closely with other care team members and will be responsible for engaging their enrollees regularly, mostly face to face, and making sure that the enrollee is getting connected to vital services and progressing towards their goals.
This position is funded until the end of June 2026 with the possibility of renewal. If this funding is not renewed, it will end June 30, 2026.
Primary Duties and Responsibilities:
- Work with patients in a variety of settings (including on outreach and in an outpatient clinic) to reduce barriers to full engagement in healthcare and treatment, including via collaboration with legal and housing advocates.
- Work with patients on connecting with community resources and social services.
- Work with the nurse care manager and conduct timely assessments.
- Document into data platform regarding enrollee progress on goals, all enrollee encounters, and case management notes.
- Assist nurse care manager and other team members with arranging enrollee appointments for services needed.
- Accompany enrollees to appointments including medical, benefits, mental health, etc., by arranging transportation and addressing other barriers as needed.
- Triage and troubleshoot care need issues for enrollees; works with nurse care managers to address needs.
- Participate in team case conferences and advocate for enrollees’ needs; remind enrollees about keeping appointments, filling prescriptions, etc.
- Participate in quality improvement projects, and new program initiation activities as needed
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