Temporary Authorization Coordinator
24 Hour Home CareAbout the role
WHO WE ARE:
24 Hour Home Care is a trusted in-home care company committed to making a positive impact in people's lives every day. For more than 15 years, it has delivered high-quality and personalized caregiving services to people of all ages and individuals with developmental and intellectual disabilities. Today, it provides caregiving services to more than 16,000 clients and employs more than 16,000 caregivers. By putting people first, striving for excellence, and investing in purposeful innovation, 24 Hour Home Care redefines what it means to care. Learn more at www.24hrcares.com.
At Team 24, we’re driven by one purpose — to make a real difference in the lives of our clients and families. Watch this short video to see the heart behind our work and the impact our teams create every day.
WHO YOU ARE:
You are a passionate and performance-driven team player, eager to take on a key role in our company’s growth. You embody Team 24’s Care & Compete Principles and Competencies:
In the spirit of Own(ing) It With Courage, we encourage you to check out our Glassdoor Page to learn more about 24 Hour Home Care and to leave a review about your experience: 24 Hour Home Care: Glassdoor Page
Sound interesting? Read on for more details!
THE ROLE:
The Authorization Coordinator ensures accurate, timely management of client service agreements for the Disability Services (DS) division. This role focuses on high-volume data entry, precise record maintenance, and proactive communication with internal teams and regional center partners. By ensuring service authorizations are correctly documented and discrepancies are quickly resolved, the Authorization Coordinator supports smooth billing operations and quality client service.
Primary Responsibilities
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Accurately collect, organize, and input a high volume of client service authorization data into the billing system across multiple branch locations.
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Monitor and resolve authorization issues by collaborating with branch teams and communicating promptly with regional center partners.
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Partner with accounting staff to research and correct billing discrepancies related to service authorizations.
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Maintain accurate records and follow established protocols to safeguard confidential information.
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Provide clear, timely updates to internal and external stakeholders to ensure seamless billing and service delivery.
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Support team projects and other duties as assigned to enhance operational efficiency.
This is a hybrid position, coming into the El Segundo office 1x per month.
Please note that this is a temporary position.
WHAT YOU BRING TO THE TABLE:
Skills
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Exceptional attention to detail and organizational skills for high-volume data management
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Strong communication skills for effective collaboration with internal teams and external partners
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Ability to work independently while meeting tight deadlines and productivity standards
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Proficiency with Microsoft Office, including Word, Excel, and Outlook
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Discretion and professionalism in handling sensitive and confidential information
Qualifications
- 1-3 years of customer service, data entry, or related operational experience
- Ability to meet deadlines and maintain accuracy under pressure
- Reliable attendance and flexibility to adapt to changing priorities
WHAT WE BRING TO THE TABLE:
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